Soto Aroma Diffuser

Customer Reviews

Soto Aroma Diffuser Customer Reviews

GBP 55.0

£55.00

Soto Aroma Diffuser
Overall Rating : 3.02 / 5 (64 Customer Reviews)
  • 25 5 star reviews
  • 3 4 star reviews
  • 6 3 star reviews
  • 8 2 star reviews
  • 22 1 star reviews
3.02 / 5 (64 Customer Reviews)
  • 25 5 star reviews
  • 3 4 star reviews
  • 6 3 star reviews
  • 8 2 star reviews
  • 22 1 star reviews

Where reviews refer to foods or cosmetic products, results may vary from person to person. Customer reviews are independent and do not represent the views of Neal's Yard Remedies.

Disappointing

1

So many reviews on here similar to mine. My diffuser is 18 months old, well looked after, wiped out etc and has just stopped working. Lights flash on then quickly off and it doesn't work. Disappointing that NY still stock such a problematic product.

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Wonderful while it lasted.

4

It lasted me for some years before it gave up. On enquiring I understand it was the eucalyptus oil which caused the damage. I looked after the diffuser as per instructions but I made the mistake with the eucalyptus oil which I used a lot.I had it on my bedside table for several years as the essential oils helped my breathing overnight and I coughed hardly at all in the night. I miss it dreadfully. Is it possible to replace the ceramic disc?

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Love it

4

I’ve had my diffuser now for about 4 years- it has been absolutely fantastic and very robust. I absolutely love it. Unfortunately it has recently started to make a very obvious whirring sound when I turn it on, but it is now quite old so maybe just time for a new one

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wonderful while it worked

3

I used it regularly during the night as I have a chronic cough. No more coughing! I was very disappointed after the second small bottle of essential oil finished and although I carefully cleaned it I had no more from it. I still hope it might start working again.. Still I had it for 3-4 years I think. I still hope I can get it working again as it has tried.!

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Broken

1

Like so many others the diffuser broke after very little use. I was good while it lasted but I expected many years of use. From reading other comments it is a waste of time to complain to NY as I have had it for more than a year

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Sadly stopped working

1

I bought this at the time I was having some treatments at NY in Farnham. I am not sure if I have the receipt or exact date. I followed the instructions and to start it worked very well. All of a sudden it just stopped. Its so disappointing as it is not cheap. I am very disappointed it has just stopped. Its almost as if when you push the start button it just will not stay pressed. As previous people have said they followed the instructions and mine was not used constantly and still it just stopped

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Mixed feelings

3

I loved this diffuser when it worked. I loved being able to use the Aromatherapy Blends I had bought to go with it and my house smelt great. Sadly about 4 months after I started using it - and I was careful to wipe it down regularly after reading reviews that some had broken, mine also stopped working. Really sad as I feel lthat for a faulty product I have spent a lot of money

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Broken

1

Mine broke too. 3 years old and not used much.

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Poor quality

1

I bought two of these. One has stopped working. I wish I had read the reviews before I purchasedAs Neals Yard has no interest once the year’s guarantee has passed. They had no suggestion for repair or possible fault I could remedy. Their response was disappointing and reflective of their attitude towards customers

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Do not buy

1

Started being noisier after 2 months I bought it. Note I use it once a week only or less. Today after 2 years just stopped working. It is too expensive to last just 2 years. Buy something cheaper as it will last the same but for lower price

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Soto Aroma Diffuser Customer Reviews

GBP 55.0

£55.00

Soto Aroma Diffuser

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