Promotional Terms & Conditions

Instagram Treatment Giveaway

Promoter
Neal’s Yard Remedies (Natural Remedies) Limited, 15 Neal’s Yard, Covent Garden, London WC2H 9DP.

Eligibility
Open to UK residents aged 18+. Excludes employees of the Promoter and anyone professionally connected with the promotion.

How to Enter
To enter via Instagram, entrants must:

  • Follow @nealsyardremedies
  • Tag a friend in the comments of the promotional post 

For an additional entry, entrants may reshare the post to their Instagram Story.

No purchase necessary.

Closing Date
Entries close at 23:59 on 30 April 2026.

Prize
One winner will receive:

  • One 90‑minute Ultimate Face Sculpt & Body Reset treatment (RRP £130) at Neal’s Yard Remedies Therapy Rooms in Covent Garden, Islington or Notting Hill
  • One Neal’s Yard Remedies goodie bag with product (RRP £50)

Prize Conditions

  • Subject to availability and booked via the Promoter’s team
  • Winner may choose preferred location, date and time, where available
  • Prize valid for 6 months from winner confirmation
  • Non‑transferable, non‑exchangeable, no cash alternative

Winner Selection & Notification
The winner will be selected at random and contacted via Instagram Direct Message. If no response is received within 7 days, another winner may be selected.

General
This promotion is not sponsored, endorsed or administered by Instagram. The Promoter reserves the right to amend or withdraw the promotion if necessary.

Employees and immediate family (defined as parents, children, siblings, spouse and life partners) of the Promoter, or its consultants, therapists, franchisees, affiliates, subsidiaries, advertising or promotion agencies are not eligible to enter this prize draw. Delivery address for winners must be on UK mainland.

Use of Data: All details provided by you will be held by the Promoter and used in accordance with these terms and conditions, the Promoter’s Privacy Policy available at https://www.nealsyardremedies.com/pages/privacy-policy.

 

Welcome Discount 

Can be combined with other promotions, except where other offers are set to exclusive. Only one code per order. 

*T&C and exclusions apply; The welcome code entitles you to 15% off your first order. It can be redeemed online only, no minimum spend required. This voucher excludes previous purchases, gift vouchers and cards, sale items, bundles and kits, new product launches, treatments, therapies, workshops, courses, gift wrapping, diffusers, candles, bath salts, postage and packing and other selected lines. For more information please see our full terms & conditions.

Review Codes

*T&C and exclusions apply: Unless otherwise specified, our discount codes exclude; previous purchases, gift vouchers and cards, treatments, therapies, workshops, courses, gift wrapping, postage and packing. No cash alternatives. Not to be used in conjunction with any other offer or code. Discount will be applied to qualifying products only. We reserve the right to withdraw offers at any time. Offers do not apply in other stockists. For more information please see our full terms & conditions. Only 1 offer to be used at one time.

Discount Codes

*T&C and exclusions apply: Unless otherwise specified, our discount codes exclude; previous purchases, gift vouchers and cards, treatments, therapies, workshops, courses, gift wrapping, sale items, bundles and kits, gifts, postage and packing. Not redeemable on supplements, third parties or new lines launched in the last 6 months. No cash alternatives. Not to be used in conjunction with any other offer or code. Discount will be applied to qualifying products only. We reserve the right to withdraw offers at any time. Offers do not apply in other stockists. For more information please see our full terms & conditions. 

Refer a Friend: Referrer Rewards

  • The referrer is offered either £10 off subject to a £50 minimum spend or 20% off full-priced products for each friend who orders for the first time.
  • Which offer they receive from above is totally random.
  • This offer can be shared for 3 months from the date of acceptance by the referrer.
  • In order for the referral to qualify for the reward the referred friend must be a new customer to Neal's Yard Remedies and over the age of 18 and the referred friend must meet the conditions of their reward.
  • There is no requirement for the referrer to be an existing Neal's Yard Remedies customer.
  • In order to share this offer the referrer must be over the age of 18.
  • Rewards will be cumulative and so if multiple qualifying referrals are made to Neal's Yard Remedies, multiple rewards will be delivered to the referrer, subject to a limit. A Referrer may not earn more than 5 within any 24 hour period or 25 within last 12 months or 1500 GBP of reward value within last 12 months. A Referrer should not expect their referred friends to be given rewards automatically if they are referring more frequently than 10 friends within any 24 hour period.
  • Rewards will be delivered to the referrer on the day of the referred friend's purchase provided the referred friend's purchase is not cancelled.
  • The Referrer will be notified by email once a referred friend has purchased and when the reward has been earned.
  • Rewards will be valid for 3 months from the date earned by the referrer.
  • Referral rewards cannot be combined with other discount codes in a single order.
  • Neal's Yard Remedies reserves the right to refuse the issue of any reward to any Referred Friend or Referrer at any time.
  • Neal's Yard Remedies reserves the right to vary any and all elements of this offer at any time without notice.
  • This voucher excludes previous purchases, gift vouchers and cards, treatments, therapies, workshops, courses, gift wrapping, sale items, diffusers, postage and packing. Not to be used in conjunction with any other offer or code. For more information please see our full terms & conditions.
  • Full terms and conditions can be found here 

Referred Friend Rewards

  • The Referred friend is offered either £10 off subject to a £50 minimum spend or 20% off full-priced products for each friend who orders for the first time. 
  • Which offer they receive above is totally random.
  • The reward is valid for 14 days from the point of issue to the referred friend.
  • In order to qualify for the reward the referred friend must be a new customer to Neal's Yard Remedies and over the age of 18.
  • Any rewards will be revoked if a refund is requested on the order for which the reward was offered.
  • The Referred friend reward cannot be claimed by the same person making the referral
  • Referred friend rewards cannot be combined with other discount codes in a single order.
  • There are limits in place on how many and how frequently referrals can be made by any single referrer. Rewards may not be given if those limits are exceeded.
  • This voucher excludes previous purchases, gift vouchers and cards, treatments, therapies, workshops, courses, gift wrapping, sale items, diffusers, postage and packing. Not to be used in conjunction with any other offer or code. For more information please see our full terms & conditions.
  • Full terms and conditions can be found here