Seed to bottle brand ethics | Neal's Yard Remedies

From Seed to Bottle

We carefully trace every ingredient's journey, whether they're from our organic gardens in Peacemarsh or trusted farmers worldwide

Cosmetic products with a focus on labels, set against a neutral background. Product display with text about label refreshment on a white background

  • 5 stars: 16 (80%)
  • 4 stars: 2 (10%)
  • 3 stars: 2 (10%)
  • 2 stars: 0 (0%)
  • 1 star: 0 (0%)
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elizabeth M.
Replacement pump for glass bottle

My only criticism is the huge box and copious amount of packaging it came in (recycled or not)! Ironic when the idea of a replacement pump is to save recourses…… come on Neal’s Yard- you can do better than that?

C
Caroline
Replacement pump

Great to be able to order replacement after original pump broke

D
Dr C.F.S.
Products that last!

Rather than throw out the beautiful blue glass bottles that contain the bath foam, I kept them and have been able to repurpose them with the help of the pump dispenser that I ordered from Neal’s Yard on line. It arrived speedily and fitted the bill exactly as I had hoped. My beautiful bottles are now once again in use.

J
Jan Q.
Spare hand wash pumps

Useful to be able to order these- needed as refill bottles purchased in error!

M
Michelle C.
Box far too big for replacement pump

I ordered a new pump to fit on a larger size glass bottle and it works a treat thankyou. It was also good value. However it could have been popped into a small bag envelope that could have fitted through my letterbox costing less in delivery than the HUGE box it arrived in. Just seemed like such a waste for such a small item.

Item WAS delivered quickly though.. mostly positives - just need to reduce packaging as such a waste! Thankyou

D
Dinah B.
Does the job

Great service!

P
Penelope H.
Great quick service to replace broken part

I ordered a Wild Rose Body Lotion which when delivered the dispensing pump on top of bottle was shattered! I emailed Neals Yard & they responded immediately and sent me a replacement straight away at no extra cost to myself. Well done!!

C
Claire D.
Wrong size ordered

Returned

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Deleted u.
(redacted)

(redacted)

J
Jo W.
A great way to make use of the refills

Good, solid pump dispensers. Great for taking advantage of the less costly refill bottles. I usually have a couple in, so they can be available readily for when my other hand wash runs out or the pump dispenser malfunctions.

K
Kelly M.
Simple and useful

I was so pleased to find a replacement pump - that I knew would fit the Neal’s Yard hand soap dispenser. When I started searching I wasn’t sure I would find one, and was so pleased that Neals Yard stock these spares. Brilliant. A small thing - but appreciated.

V
Vicky R.
New pump dispenser

Great customer service who sent me a new working pump straight away

A
Angel f.
Top pumps

It’s good to keep things working and so
I was delighted to find I could buy a pump dispenser and repurpose the finished foaming
Bath wash bottle I had collected.

C
Chris W.
Pump dispenser

very quick delivery and very useful having spare pumps

G
Geraldine M.
Pump Dispenser

Very useless and works well

Z
Zoe L.

Pump Dispenser (For 200ml Glass Bottle)

L
Leanne J.
Refilling

I bought this so I could reuse my bottle as the other pump stopped working. So pleased :)

N
Nattie L.

Pump Dispenser For 6.76 fl.oz Glass Bottle

A
Anna M.
Great to use to repurpose bottles

Not worth £1.50, poor quality as one of my 2 dispensers has broken after a week of use.

C
Customer
Pump dispenser

Works as should no problems. But I must say I was shocked at the size of the box it came in, surely a padded envelope would of been more practical.
Also postage was double the cost t of the item.