This does everything I want it to do.. it’s organic, is kind to my skin and takes off my mascara. Some people have given it poor reviews.. In my view, if you’re using natural products and not using regular make up (that’s tested on animals etc) then this product works beautifully. 

I love this because it doesn't feel, or smell, like you are putting chemicals on your eyes. It is really soothing aroma-wise and for the skin. I was worried that 100ml wouldn't last long but it is lasting ages and certainly worth the money.

Oh, really like this product. It's gentle, it removes eye make up well and it smells divine. Love it

It's absolutely fantastic. Finally an eye make-up remover that works! It takes eye make-up off so easily - I usually wear mascara and both liquid and pencil eyeliner - no rubbing or smudging it around my face, just gentle wiped away. I also suffer from eczema flare ups on my eyelids and have super sensitive eyes so I was rather nervous about trying another new product to just be disappointed or to have my eyes sting like crazy but this product is so gentle and it doesn't sting one bit. Fantastic!!

I suffer from eczema around my eyes. Most of the time, through using prescription moisturiser (Zero-base) I am free from dryness on my face and eyes, but I do still get redness, especially on and around my eyelids. If I decide to wear make-up (I recommend Bare minerals), taking it off can often be what triggers a flare up of redness and sensitivity. However, when I take my eye make-up off using this product, the delicate skin on and around my eyes is left feeling calm and clean. This product feels gentle, it doesn't sting, it doesn't feel oily and it doesn't dry out my skin. With very gentle movements and using ORGANIC cotton pads, a small amount of this remover will clear my eyes of every trace of make-up while calming the skin and preventing irritation. The fact that a little goes a long way is also very helpful with this as you really only need to move the cotton pad very gently over the eyelashes to remove heavy mascara (I strongly recommend bare minerals for sensitive eyes). I should mention though, when the redness and sensitivity/soreness on my eyes has been particularly bad in the past, this product has given my skin a slight sting. But this being said, when eczema is especially bad make-up should not really be worn in the first place and stuff that usually helps can actually hurt. I would recommend not only purchasing a good eye make-up remover (like this one) if you have sensitive skin, but also taking a long hard look at what mascara you are using. If you are wearing a cheap/bad mascara you will have to work extra hard to take it off - that means lot of rubbing with cotton pads! Not good for sensitive skin!

Personally I have found this makeup remover brilliant. I use a wet cotton pad and add a small amount of the product. I have found it removes waterproof mascara with no problem. I wish i could buy it in a bigger bottle though.

my daughter and I use this great makeup remover. I even wipe my eyes with it when they are sore and tiered.

Love that this is oil free. Works well, leaves skin feeling clean and nourished, not tight, so important around the eyes. Rose scent is luxurious and a nice change.

I wanted something gentle but also to get rid of eye make up, this little bottle definitely delivers, you don’t need an awful lot and it really does take away mascara and creamy eyeshadow. Eyes don’t feel tight either. I look forward to removing my make up at the end of the day now.

This is a great eye makeup remover. It feels and smells so gentle but is incredibly effective at removing my mascara, better than Nivea that I used previously. I'm gradually replacing all my beauty products with natural alternatives to reduce my exposure to harsh chemicals and am so impressed with all the neals yard I have tried so far. Totally worth the price tag if this is important to you. It's best to hold it on your eyelid for a few seconds before wiping away to really get everything off. Will not buy anything else now, a great find.