Welcome to Our New Stores of the Future

This year, we’ve commemorated our 45th anniversary with four new Stores of the Future. We first unveiled this concept inside the walls of our Covent Garden flagship. Designed to reflect the changing culture of wellbeing, our Stores of the Future are serene spaces with airy, open interiors that awaken the senses, invite a moment of pause and help you discover the right products for you. Condé Nast Traveller named our Covent Garden boutique one of the world's best beauty stores, and the same sanctuary-like environment has been brought to three new Neal's Yard Remedies boutiques: Manchester Arndale, Spitalfields and Westfield White City.

"Our Covent Garden relaunch is deeply personal to me," says CEO and co-owner, Anabel Kindersley. "This iconic store was once a place where I came to seek expertise and trusted advice, long before I became co-owner of Neal's Yard Remedies. It was a place of discovery, and it remains so today."

This bright corner of Covent Garden has been our home since 1981. The world has changed in that time; more than ever, slow beauty, holistic rituals and a more considered kind of self-care now sit at the heart of how we live. As the original pioneer of natural and organic beauty and wellbeing, our reimagined flagship is our way of carrying this founding spirit into everything we do next.

"Our reimagined store embodies the sanctuary we've always dreamt of creating for our customers," Anabel adds. "A thoughtful homage to community, care and calm, we're so excited to introduce a modern space that honours our apothecary roots while encouraging our customers to seek expertise, reconnect with nature and be more in touch with their senses and wellbeing than ever before."

Step through the door of our boutiques and pass a preserved oak tree that stands at the heart of the space, a physical embodiment of our logo and our belief that outer beauty and inner health belong in balance. Natural materials pair with our signature blue bottles and bespoke blue ceramic tiles, grounding the modern design in familiar, trusted heritage. Essential oils line our expansive aromatherapy wall, inviting you to explore the transformative power of scent.

Visitors can look forward to wellbeing workshops, seasonal gatherings and holistic beauty events exploring everything from herbal remedies to sustainable self-care rituals. Dedicated consultation areas offer quieter corners for personalised guidance on skincare, wellbeing and aromatherapy from our experts.

"Personalised consultations are also on offer alongside our beauty and wellbeing workshops," says Anabel. "It's a space that offers a moment of care and calm whenever you need it. Consultations are drop-in, so there's no pressure to book. Just step inside any time."