Why join Neal's Yard Remedies?

There’s no better time. Natural beauty is becoming increasingly popular so why not become a part of this growing trend by joining us at Neal’s Yard Remedies.

We are an award-winning natural and organic health and beauty brand founded in 1981 in Neal’s Yard, Covent Garden and here’s why we think you’ll love working with us…

  1. We are ethical pioneers
  2. We pride ourselves on honesty, integrity and transparency
  3. While we don’t like to brag, we have been lucky enough to win some really fantastic awards
  4. We have an extensive range of beauty products and remedies

What we offer in return

Not only would you be working in a friendly and energetic environment, but we also offer you some great benefits, some of which include:

  • Generous product discounts
  • 25 days paid holiday, plus bank holidays
  • Community day
  • Pension plan
  • Essence of Neal's Yard Remedies Staff Awards
  • Social Events
  • Discounted courses covering a range of therapies

Candidate privacy

Here at Neal’s Yard Remedies, your privacy is important to us. To find out more take a look at our

To apply please email us your CV and a covering email to: (please also state which position you are interested in).

In recruiting, hiring, developing and promoting employees, we treat everyone equally irrespective of sex, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief, and places an obligation upon all staff to respect and act in accordance with the policy.

Retail

Neal's Yard Remedies is an award-winning natural and organic health and beauty brand, founded in 1981 in Neal's Yard, Covent Garden in central London, UK. A global pioneer with more than 300 outlets in 22 countries, and growing year on year - why not grow your career in our retail sales team?

If you have a desire to become a holistic beauty expert, offering a tailored service that focusses on your customer's wellbeing as a whole, we have many exciting opportunities in-store for you to grow your retail sales career. Whether you're a motivated Sales Assistant who loves to help people while delivering exceptional customer service or a dynamic Store Manager looking to grow and develop your own team, we're always on the lookout for talented and enthusiastic individuals to help us drive our brand vision and share our love of natural and organic beauty and health with our customers.

Store Manager

We have exciting opportunities for Store Managers to join and lead our shop teams!

We are looking for an inspiring leader who can motivate and develop a team, deliver the brand vision, exceed sales targets and provide exceptional customer service. You'll be motivated, committed and most importantly, passionate about our values. A strong retail background is essential along with knowledge or qualifications in natural medicines.

For more information, click here

We currently have the following roles available

  • Farnham - 35 hours per week

Deputy Store Manager

We have exciting opportunities for Deputy Store Managers to support the Store Manager to promote a positive, honest, kind and inclusive working environment where our people feel excited to be part of the store team. As Deputy Store Manager you will inspire, coach and develop store teams to provide our customers with exceptional service.

In addition, the Deputy Store Manager will develop close relationships with local store networks to drive footfall and engagement with store activities, marketing initiatives and events. Knowledge, qualifications or a background in skincare, natural medicines and/or therapies, would be advantageous.

For more information, click here

We currently have no roles available

Assistant Store Manager

We have exciting opportunities for Assistant Store Managers to join our shop teams. If you are looking for progression, need a new challenge or know someone that does, then please get in touch!

We are recruiting for an Assistant Store Manager who will be responsible for all the operational processes including driving sales, training, local marketing initiatives, profitability and the well being of the staff. You will be a great seller who drives sales targets and provides exceptional customer service. A strong retail background is essential along with knowledge or qualifications in natural medicines.

For more information, click here

We currently have the following roles available

  • St Albans - 35 hours per week
  • Covent Garden - 35 hours per week
  • Farnham - 35 hours per week

Senior Customer Advisor

We are currently seeking Senior Customer Advisors to join our store teams. Senior Customer Advisors play a key role in the team, undertaking operational processes and assisting in the smooth and efficient running of the shop.

The successful candidate will have retail experience, excellent customer service and communication skills coupled with a keen interest, knowledge of or qualifications in natural medicines.

For more information, click here

We currently have the following roles available

  • Stoney Street - 35 hours

Customer Advisor

We are currently seeking Customer Advisors to join our store teams. Customer Advisors play a key role in the team, undertaking operational processes and assisting in the smooth and efficient running of the shop.

The successful candidate will have retail experience, excellent customer service and communication skills coupled with a keen interest, knowledge of or qualifications in natural medicines.

For more information, click here

We currently have the following roles available

  • Dorchester - 7 hours per week
  • Birmingham - 12 hours per week
  • Covent Garden - 7 hours per week
  • Farnham - 7 hours per week
  • Cambridge - 14 hours per week

Therapy Room Receptionist

The Receptionist is responsible for answering calls, booking appointments and taking payments for therapy treatments, liaising with practitioners and general housekeeping of the reception area and therapy rooms. The successful candidate will be highly organised, have excellent customer service and communication skills coupled with a keen interest, knowledge of or qualifications in natural medicines and therapies.

For more information, click here

We currently have no roles available

To apply, please email your CV and covering letter to recruitment@nealsyardremedies.com


London Office

Neal's Yard Remedies is an award-winning natural and organic health and beauty brand, founded in 1981 in Neal's Yard, Covent Garden in central London, UK. A global pioneer with more than 300 outlets in 22 countries, and growing year on year - it's never been a better time to join our head office team.

Whether you're just starting out, looking for a complete career change or taking the next step in your managerial career, we have a wide range of opportunities in our head office in Covent Garden, London. We're always on the lookout for talented and enthusiastic individuals to help us drive our brand vision in a fast paced, but extremely rewarding environment.

We currently have the following roles available

  • Executive Assistant

Please find an overview of each vacancy below:

Executive Assistant

Permanent, 35 hours per week

Location: Covent Garden, London

To provide approachable, highly professional, wide-ranging and confidential executive PA and administrative support to the COO and other Exec Team members as required. Click here to read more Click here to close ⟩⟩⟩

Role Responsibilities:

  • To be the first point of contact for the COO, handling enquiries, emails, invites and other correspondence. Where possible respond directly or follow up actions with the COO as appropriate.
  • Handle a variety of other admin for the COO including expenses.
  • To maintain short, medium and long term diary for the COO, making necessary travel, meeting accommodation and other arrangements as necessary.
  • Handle meeting arrangements, accommodation, travel for other Execs as requested.
  • Negotiate preferential rates for rooms and accommodations.
  • Diarise and arrange Executive Meetings and monthly Board Meetings, Shareholders Meetings. Host and support the meetings.
  • To arrange Monthly Team Brief Meetings at all offices and manage the process, producing the team brief document from department submissions.
  • Handle the production and circulation of the Board Report.
  • Handle and support on any internal team functions, meetings, events.
  • Attend the bi-monthly Employee Forum Meeting, taking meeting notes & actions
  • Carry out any ad hoc research or complex organisational projects.
  • Produce high quality communications, proof reading, collating and distributing information as required.
  • Work flexibly, occasionally working early or late to support the demands on the team.
  • Produce spreadsheets and handle data as needed.
  • Work in a collaborative, friendly, approachable manner that embodies the ‘Essence of Neal’s Yard Remedies’.
  • This is not an exhaustive list of duties and you may be expected to take on other tasks and responsibilities as necessary.

To be successful in this role you will need:

  • To have a successful track record in a similar role.
  • Outstanding organisational skills and be a true multi-tasker.
  • Outstanding attention to detail with excellent written and verbal communication skills.
  • Highly proficient in Microsoft office suite. (including Excel and Powerpoint).
  • To be assertive but unfailingly polite and approachable.

As a person you will:

  • Have the highest professional standards and great work ethic.
  • Be a great fit culturally with our business as outlined in our values – ‘The Essence of Neal’s Yard Remedies’.

Job Descriptions may not cover all duties and responsibilities as these may be subject to change at any time and without notice. All job holders will be expected to carry out additional duties as requested to suit the needs of the business.

To apply, please email recruitment@nealsyardremedies.com.


Dorset Head Office & Factory

Neal's Yard Remedies is an award-winning natural and organic health and beauty brand, founded in 1981 in Neal's Yard, Covent Garden in central London, UK. A global pioneer with more than 300 outlets in 22 countries, and growing year on year - it's never been a better time to join our head office team at our eco-factory in Gillingham, Dorset.

We currently have the following roles available

  • Packaging Technologist
  • Demand Planner
  • People & Development – Recruitment

Please find an overview of each vacancy below:

Packaging Technologist

Permanent, 35 hours per week

Location: Peacemarsh, Dorset

Support the brand by developing packaging from a technically commercial perspective whist holding the sustainability ethos at the core of any development. Click here to read more Click here to close ⟩⟩⟩

Responsible for technical development of individual packaging projects, ensuring packaging meets industry standards and is sourced and developed within the NYR brand and sustainability guidelines. Engineer packaging to meet the brief and liaise cross-functionally to ensure all new packaging developments undertaken are fully managed from concept to manufacture.

Role Responsibilities:

  • Develop packaging solutions on time for projects in line with the project brief
  • Supporting the packaging technician with component testing
  • Source of packaging with commercial and sustainable awareness and assess through feasibility process with production team(s)
  • Work cross functionally through the business and manage packaging expectations where necessary
  • Attendance of print passes and first production runs as required to support the business
  • Liaise with the quality team to fully investigate issues and complaints, setting standards and technical input to non-conformance process as required
  • Responsible for project management of key business initiatives from a packaging technical and commercial aspect
  • Deliver cost saving and cost avoidance strategies to support the Buying and production teams
  • Co-ordination of line trials and PR runs in line with the CPA
  • Artwork briefs and artwork approvals
  • Creation of component and packing specifications
  • Awareness of costs and budgets and advise the Senior Packaging Manager of costs outside of budget
  • Clear, concise communication on project status updates
  • Ability to assess challenges and identify solutions
  • Communicate effectively to all areas of the business and feed into commercial paperwork for business sign off
  • Awareness of innovation and working with the sustainability team to deliver business initiatives
  • Work with the team on continuous improvements with ways of working, processes and documentation
  • Supplying packaging waste and NLF information
  • Ability to provide technical expertise to the business when required
  • Attend supplier meetings and support the Buying team from a technical perspective

Person Specification:

  • A proven record in packaging technology
  • Strong technical knowledge combined with commercial acumen
  • Excellent team player with ability to work under own initiative and prioritise effectively
  • Good knowledge of component manufacture and decoration
  • Understanding of materials and applications
  • Embodies the Essence of NYR values.

Job Descriptions may not cover all duties and responsibilities as these may be subject to change at any time and without notice. All job holders will be expected to carry out additional duties as requested to suit the needs of the business.

What we offer in return:

  • A competitive salary
  • 25 days holiday plus public holidays
  • Product discount scheme
  • A day off to participate in a community project of your choice
  • Subsidised onsite restaurant
  • Onsite parking
  • Great working environment including our extensive gardens

To apply, please email recruitment@nealsyardremedies.com.

Demand Planner

Permanent, 35 hours per week

Location: Peacemarsh, Dorset

To support the Forecast Manager in delivering a collaborative 18 month forecast Click here to read more Click here to close ⟩⟩⟩

Role Responsibilities:

  • Work collaboratively with our internal sales channels and their customers to create, manage and analyse rolling 18mth forecast across multiple products
  • Manage and report on the demand forecasts, gaining insights for both the base rates and promotional activity
  • Assemble and analyse all data pertinent to creating the sales forecast (historical sales, market trends, NPD, seasonality and promotions)
  • Work on our NPD with internal departments (Brand, Formulation, Marketing, Planning and Sales teams) to ensure projects are accurately forecast. All activity needs to be monitored and any movements regularly communicated to the Operations team
  • Work with the internal teams to help guide the implementation of discontinuations and soft roll projects
  • Maximise order fulfilment through effective liaison with both Customers and Internal Departments eg. Production Planning, Procurement and Distribution teams
  • Evolve and maintain documentation and standard operating procedures for demand planning systems & processes

Person Specification:

  • Ability to prioritise, manage time and resilience under pressure
  • To demonstrate good analytical skills, with high levels of computer literacy
  • Planning, supply chain or procurement experience
  • Customer facing experience
  • Excel - min intermediate level desirable
  • Strong commercial awareness
  • Team player with excellent communication skills and a proven ability to work cross-functionally
  • Ability to influence across all levels of the business

Job Descriptions may not cover all duties and responsibilities as these may be subject to change at any time and without notice. All job holders will be expected to carry out additional duties as requested to suit the needs of the business.

What we offer in return:

  • A competitive salary
  • 25 days holiday plus public holidays
  • Product discount scheme
  • A day off to participate in a community project of your choice
  • Subsidised onsite restaurant
  • Onsite parking
  • Great working environment including our extensive gardens

To apply, please email recruitment@nealsyardremedies.com.

People & Development – Recruitment

Permanent, 35 hours per week

Location: Peacemarsh, Dorset

This is a great opportunity for an HR Graduate to join our People & Development team, helping to recruit talented new people across the business. This may be your first role with People & Development, and we will support you with a study package to complete the Level 5 CIPD Qualification. Click here to read more Click here to close ⟩⟩⟩

Role Responsibilities:

  • Liaise with our managers across the business to discuss their people requirements
  • Decide on the most appropriate recruitment and selection strategy to give us a rich pipeline of talent
  • Write copy for job adverts, website and liaise with agencies to attract great candidates
  • Actively use Social Media to promote our vacancies and develop our employer brand
  • Screen candidate CV’s to reach a short-list for each position
  • Carry out telephone, skype and face to face interviews
  • Proactively collaborate with teams, PR to gather stories, updates, news, soundbites, video content and profiles for use in social recruiting.
  • Work with our P&D Managers to create an engaging induction

Person Specification:

  • Bright, ambitious, determined individual willing to study towards CIPD
  • Passionate about Retail, Beauty & Wellness
  • Confident, friendly and out-going
  • Strong organisational skills
  • Ability to build relationships with ease
  • A Graduate who ideally has undertaken an HR placement as part of their degree
  • Thrives in a fast-paced environment, can roll up their sleeves, work hard, have fun, and get the job done.
  • Skilled and comfortable in using social media (LinkedIn, Instagram, Facebook) to attract candidates
  • Strong copywriting skills
  • Be able to work outside of core hours to interview candidates.

Job Descriptions may not cover all duties and responsibilities as these may be subject to change at any time and without notice. All job holders will be expected to carry out additional duties as requested to suit the needs of the business.

What we offer in return:

  • A competitive salary
  • 25 days holiday plus public holidays
  • Product discount scheme
  • A day off to participate in a community project of your choice
  • Subsidised onsite restaurant
  • Onsite parking
  • Great working environment including our extensive gardens

To apply, please email mharris@nealsyardremedies.com

Work Experience/Internships

Thank you for your interest in undertaking a placement with us here at Neal’s Yard remedies. All of our work placements for 2019 have now been filled. Please check our website later in the year for details of how to apply for work experience or an internship for our 2020 intake.