Why join Neal's Yard Remedies?

There’s no better time. Natural beauty is becoming increasingly popular so why not become a part of this growing trend by joining us at Neal’s Yard Remedies.

We are an award-winning natural and organic health and beauty brand founded in 1981 in Neal’s Yard, Covent Garden and here’s why we think you’ll love working with us…

  1. We are ethical pioneers
  2. We pride ourselves on honesty, integrity and transparency
  3. While we don’t like to brag, we have been lucky enough to win some really fantastic awards
  4. We have an extensive range of beauty products and remedies

What we offer in return

Not only would you be working in a friendly and energetic environment, but we also offer you some great benefits, some of which include:

  • Generous product discounts
  • 25 days paid holiday, plus bank holidays
  • Community day
  • Pension plan
  • Essence of Neal's Yard Remedies Staff Awards
  • Social Events
  • Discounted courses covering a range of therapies

Candidate privacy

Here at Neal’s Yard Remedies, your privacy is important to us. To find out more take a look at our

To apply please email us your CV and a covering email to: (please also state which position you are interested in).

In recruiting, hiring, developing and promoting employees, we treat everyone equally irrespective of sex, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief, and places an obligation upon all staff to respect and act in accordance with the policy.

Retail

Neal's Yard Remedies is an award-winning natural and organic health and beauty brand, founded in 1981 in Neal's Yard, Covent Garden in central London, UK. A global pioneer with more than 300 outlets in 22 countries, and growing year on year - why not grow your career in our retail sales team?

If you have a desire to become a holistic beauty expert, offering a tailored service that focusses on your customer's wellbeing as a whole, we have many exciting opportunities in-store for you to grow your retail sales career. Whether you're a motivated Sales Assistant who loves to help people while delivering exceptional customer service or a dynamic Store Manager looking to grow and develop your own team, we're always on the lookout for talented and enthusiastic individuals to help us drive our brand vision and share our love of natural and organic beauty and health with our customers.

Store Manager

We have exciting opportunities for Store Managers to join and lead our shop teams!

We are looking for an inspiring leader who can motivate and develop a team, deliver the brand vision, exceed sales targets and provide exceptional customer service. You'll be motivated, committed and most importantly, passionate about our values. A strong retail background is essential along with knowledge or qualifications in natural medicines.

For more information, click here

We currently have the following roles available

  • Oxford - 35 hours per week

Deputy Store Manager

We have exciting opportunities for Deputy Store Managers to support the Store Manager to promote a positive, honest, kind and inclusive working environment where our people feel excited to be part of the store team. As Deputy Store Manager you will inspire, coach and develop store teams to provide our customers with exceptional service.

In addition, the Deputy Store Manager will develop close relationships with local store networks to drive footfall and engagement with store activities, marketing initiatives and events. Knowledge, qualifications or a background in skincare, natural medicines and/or therapies, would be advantageous.

For more information, click here

We currently have no roles available

Assistant Store Manager

We have exciting opportunities for Assistant Store Managers to join our shop teams. If you are looking for progression, need a new challenge or know someone that does, then please get in touch!

We are recruiting for an Assistant Store Manager who will be responsible for all the operational processes including driving sales, training, local marketing initiatives, profitability and the well being of the staff. You will be a great seller who drives sales targets and provides exceptional customer service. A strong retail background is essential along with knowledge or qualifications in natural medicines.

For more information, click here

We currently have the following roles available

  • Newbury – 28/35 hours per week

Senior Customer Advisor

We are currently seeking Senior Customer Advisors to join our store teams. Senior Customer Advisors play a key role in the team, undertaking operational processes and assisting in the smooth and efficient running of the shop.

The successful candidate will have retail experience, excellent customer service and communication skills coupled with a keen interest, knowledge of or qualifications in natural medicines.

For more information, click here

We currently have no roles available

Customer Advisor

We are currently seeking Customer Advisors to join our store teams. Customer Advisors play a key role in the team, undertaking operational processes and assisting in the smooth and efficient running of the shop.

The successful candidate will have retail experience, excellent customer service and communication skills coupled with a keen interest, knowledge of or qualifications in natural medicines.

For more information, click here

We currently have the following roles available

  • Norwich – 12 hours per week

Therapy Room Receptionist

The Receptionist is responsible for answering calls, booking appointments and taking payments for therapy treatments, liaising with practitioners and general housekeeping of the reception area and therapy rooms. The successful candidate will be highly organised, have excellent customer service and communication skills coupled with a keen interest, knowledge of or qualifications in natural medicines and therapies.

For more information, click here

We currently have the following roles available

  • Therapy Rooms Manager – Covent Garden – 35 hours

To apply, please email your CV and covering letter to recruitment@nealsyardremedies.com

Christmas Temporary Customer Advisors

If you’re interested in working in a fast paced and fun retail environment over the Christmas period and are passionate about promoting ethical, sustainable, organic beauty and health, we’d love to hear from you.

Our seasonal positions will start late October to the end of December 2019.

To apply, email your interest to recruitment@nealsyardremedies.com

We currently have these roles available in the following locations

  • Edinburgh

London Office

Neal's Yard Remedies is an award-winning natural and organic health and beauty brand, founded in 1981 in Neal's Yard, Covent Garden in central London, UK. A global pioneer with more than 300 outlets in 22 countries, and growing year on year - it's never been a better time to join our head office team.

Whether you're just starting out, looking for a complete career change or taking the next step in your managerial career, we have a wide range of opportunities in our head office in Covent Garden, London. We're always on the lookout for talented and enthusiastic individuals to help us drive our brand vision in a fast paced, but extremely rewarding environment.

We currently have no roles available


Dorset Head Office & Factory

Neal's Yard Remedies is an award-winning natural and organic health and beauty brand, founded in 1981 in Neal's Yard, Covent Garden in central London, UK. A global pioneer with more than 300 outlets in 22 countries, and growing year on year - it's never been a better time to join our head office team at our eco-factory in Gillingham, Dorset.

We currently have the following roles available

  • Senior IT Engineer
  • Senior Creative Designer
  • Quality Inspector
  • Warehouse Assistant
  • Assistant Creative Project Manager - 6 month FTC

Please find an overview of each vacancy below:

Senior IT Engineer

Permanent, 35 hours per week

Location: Peacemarsh, Dorset

As the Senior IT Support Engineer, you will have an excellent all-round knowledge of IT hardware and software and thrive on the diverse challenge of providing first class technical support either from the helpdesk or in person at our offices in London or across our retail estate. Click here to read more Click here to close ⟩⟩⟩

You will be working closely with the IT Manager in a hands-on capacity, covering both BAU and project-based responsibilities.
You also need to be proactive, creative, and enjoy interacting with other people. We expect you to always be looking for ways to improve your work while at the same time being committed to helping the wider team succeed. You will be able to support and communicate solutions to our people in a non-technical and friendly way, in line with our values.
You will be working within a small team of 3, consisting of IT support Analysis and the IT Services Manager.

Role Responsibilities:

  • Maintenance, development and enhancement of IT services
  • Embracing, promoting and training of new technologies
  • IT Support across all staff
  • Provide advanced-level testing for all networking and security products.
  • Oversee and/or participate in projects locally and remotely involving, but not limited to, -network design, product design, continuous network expansions.
  • Visiting our London office and stores within our retail estate to troubleshoot problems that can’t be fixed remotely
  • Maintaining a high degree of customer service for all support queries
  • Taking ownership of user problems and being proactive when supporting our people
  • Support and manage projects
  • Support the core technology platforms within the business managing, on site hardware, cloud platforms and networks
  • Maintain a positive, problem-solving mindset, and approach your work with a real sense of ownership
  • Continuous improvement mindset, you will always be looking for ways to improve your work while at the same time being committed to helping the wider team succeed

IT Skills & Knowledge :

  • Windows server2003/2008/2012/2016/2019 (AD,DC,DNS,DHCP, Domain Migration)
  • Windows 7/8/10
  • Hyper-v
  • Mac OS (Desirable)
  • Office365 / Azure
  • Previous experience in Second-line/Third-line above in IT Support field

Health & Safety:

  • Engage in our positive health and safety culture
  • Notify the company of any potentials risk to your, or your colleagues, health, safety and wellbeing whilst at work
  • Cooperate with the company by following processes and training provided on health and safety

Person Specification:

  • Naturally embodies the values contained in the ‘Essence of Neal’s Yard Remedies’.
  • Excellent problem-solving and communication skills
  • Ability to provide step-by-step technical help, both written and verbal
  • The ability to learn quickly – we don’t expect you to be an expert now, but we want you to become one quickly!
  • A self‐starter who is comfortable working alone or within a team
  • Solutions driven, confident and friendly approach in dealing with customers
  • Prepared to be flexible, ability to travel, with stays away from home

Job Descriptions may not cover all duties and responsibilities as these may be subject to change at any time and without notice. All job holders will be expected to carry out additional duties as requested to suit the needs of the business.

What we offer in return:

  • A competitive salary
  • 25 days holiday plus public holidays
  • Product discount scheme
  • A day off to participate in a community project of your choice
  • Subsidised onsite restaurant
  • Onsite parking
  • Great working environment including our extensive gardens

To apply, please email recruitment@nealsyardremedies.com.

Senior Creative Designer

Permanent, 35 hours per week

Location: Peacemarsh, Dorset

The Senior Creative Designer is responsible for delivering integrated creative for our brand. They will collaborate closely with the Senior Creative Manager, Artwork Manager, Senior Creative Designers and the Creative Project Manager. Click here to read more Click here to close ⟩⟩⟩

Role Responsibilities:

  • You will be a conceptual designer with innovative ideas and pushing creative boundaries. With an absolute passion for creating unique and emotive experiences holistically across all our platforms and channels.
  • You will be able to interpret briefs, challenge and project manage your jobs start to finish. Ensuring close alignment and collaboration with the Head of Creative all the way.
  • You will ensure all deliverables meet and exceed our high standards. Focus on delivering new ideas but also rationalise creativity with coherent and logical reason and thought.
  • Creative innovative solutions to all projects, packaging and campaigns ensuring all channels are connected and the storytelling and execution is seamless.
  • You will be comfortable in platform neutral project mapping. Have an in-depth understanding of digital and social aspects of your projects. Ensuring careful consideration and planning takes place prior to delivery stages for every detail prior to handover to our delivery teams.
  • You will be confident in concepting and designing for retail, packaging, digital and social.
  • You will be extremely organised and be able to navigate and follow process, handovers to the artworkers and keep all project stakeholders closely informed.
  • Keeping our Creative Project Managers updated on job status and scheduling.
  • Work with, develop and closely follow our brand guidelines, acting as a brand guardian across the board.
  • Taking creative work through the production process to finished artwork and to print, through the proofing process and press pass if necessary.
  • You will be highly collaborative and efficient throughout all aspects of this role. Confident in your beliefs but humble and collaborative.
  • Dealing with all of our brief owners to ensure the best outcome for our brand and creative vision.
  • Overseeing jobs, mentoring junior team members and making sure all your projects are on track.
  • Ensuring that all work produced is technically correct resulting in high-quality, platform-ready files.
  • Supporting the Head of Creative with ad hoc projects, as requested
  • Providing leadership and motivation for the Studio team, implementing, managing an effective process and efficient ways of operating as a team.

Person Specification:

  • To have a demonstrable experience in Creative Design (either agency or client side), with some knowledge of the Beauty sectors.
  • Confidently presenting and articulating your concepts and ideas to all different levels.
  • You will...
  • Work with the Creative Director to ensure the design work exceeds client expectations.
  • Work alongside a team of designers across multiple projects and timelines.
  • Have a strong working knowledge of brand development and the creative process.
  • Have the ability to translate ideas into creative designs that are on brand.
  • Possess the ability to generate ideas and concepts.
  • Have an extensive knowledge of print and digital design across all FMCG platforms.
  • To be able to manage multiple projects from concept to completion and at pace.
  • To have exceptional creative skills, with a keen eye for detail.
  • To demonstrate strong interpersonal and communication skills, to communicate effectively and build positive relationships with a wide range of stakeholders.
  • To develop knowledge of layouts, graphic fundamentals, typography.
  • Working competently with Adobe Creative Cloud, digital, basic video editing, animation and Powerpoint.
  • Attend relevant conferences and seminars to keep updated in this field.
  • Naturally embodies the values contained in the ‘Vision and Mission statements’.

Job Descriptions may not cover all duties and responsibilities as these may be subject to change at any time and without notice. All job holders will be expected to carry out additional duties as requested to suit the needs of the business.

What we offer in return:

  • A competitive salary
  • 25 days holiday plus public holidays
  • Product discount scheme
  • A day off to participate in a community project of your choice
  • Subsidised onsite restaurant
  • Onsite parking
  • Great working environment including our extensive gardens

To apply, please email recruitment@nealsyardremedies.com.

Quality Inspector

Permanent, 35 hours per week

Location: Peacemarsh, Dorset

We are currently seeking Quality Inspector to join our team. Click here to read more Click here to close ⟩⟩⟩


Role Responsibilities:

Quality Inspections:

  • Inspection of incoming components and finished goods to ensure compliance with quality specifications.
  • Escalating issues as appropriate.

Administration:

  • Assisting with maintenance of QC records including spreadsheets and databases.

Compliance:

  • Ensure compliance with internal quality system requirements.
  • Ensure compliance with all externally audited systems including ISO 22716, MHRA, FDA, GMP and HACCP.
  • Assist Head of Quality with audits from external bodies and feedback reports relating to those audits.
  • Assist Head of Quality with corrective and preventative action plans.

Continuous Improvement and Self Development:

  • To assist in ensuring that continuous improvement is driven throughout the team and the organisation.
  • To continually develop their own and their teams skills/performance.

Health and Safety:

  • To comply with NYR’s H&S procedures.
  • To report H&S risks and hazards to the Head of Quality/H&S Representative.

Person Specification:

Essential:

  • Able to demonstrate excellent organisational and analytical skills
  • Excellent communication skills and written/spoken English
  • Understanding of and empathy with NYR’s values
  • Confidence to work under own initiative, yet take direction well
  • Able to plan and manage own time effectively
  • Valid UK work permit allowing full time work

Preferable:

  • Experience with Sage 1000
  • Experience within cosmetic, pharma or food/drink FMCG industry

Job Descriptions may not cover all duties and responsibilities as these may be subject to change at any time and without notice. All job holders will be expected to carry out additional duties as requested to suit the needs of the business.

What we offer in return:

  • A competitive salary
  • 25 days holiday plus public holidays
  • Product discount scheme
  • A day off to participate in a community project of your choice
  • Subsidised onsite restaurant
  • Onsite parking
  • Great working environment including our extensive gardens

To apply, please email recruitment@nealsyardremedies.com.

Warehouse Assistant

Permanent

Location: Peacemarsh, Dorset

We are currently seeking Warehouse Assistant to join our team. Click here to read more Click here to close ⟩⟩⟩


Role Responsibilities:

  • Picking works orders for NYR packing department and Subcontractors
  • Ensuring stock Manufacturing stocks are replenished daily
  • Verifying and returning surplus stock back to the warehouse
  • Carrying out and accurately documenting internal stock movements
  • Ensuring all stock both delivered and dispatched is visually checked ensuring it is in good order.
  • Ensuring all Goods in Deliveries are accurately receipted, labelled and QC documentation filled out as per Goods In procedure.
  • Driving the forklift trucks in a safe and efficient manner.
  • To carry out daily safety checks within the warehouse.
  • To keep all warehouse areas clean, tidy and safe, and remove waste for re-cycling as requested.
  • To carry out Daily PI checks as well as annual stock–takes under the direction of the Supervisor.
  • Assist in routine Health and Safety inspections on the warehouse and Racking.
  • Ensuring all plant and PPE is maintained and stored safely and correctly
  • Low level QC checks and packing of Japan bi-monthly order
  • Accurate completion of all warehouse documentation and diligent adherence to all routines and procedures
  • Picking and supply of componentry to the packing department

Continuous Improvement and Self Development :

  • To seek ways of improving how your own job is done and looks for opportunities to do things more effectively. This includes learning from mistakes.
  • To make suggestions to the Supervisor about improvements that will affect other people or departments.
  • Liaising with other departments in a timely and professional manner
  • To find out more about possible solutions to problems you face in doing your job.
  • To help other people and departments improve their performance.
  • To develop your own skills and improve your own performance through seeking opportunities to learn.

Health & Safety:

  • To take reasonable care for your own health and safety and of other people affected by your actions, especially in relation to the forklift.
  • To comply with NYR’s Health and Safety procedures e.g. first aid, fire, COSHH, manual handling, etc.
  • To comply with regulations and NYR policy regarding the wearing of personal protective equipment.
  • To ensure that the correct lifting and access equipment is used appropriately.
  • To report health and safety risks and hazards to the Supervisor or another appropriate member of NYR staff.
  • To cooperate with your supervisor when risk assessments are being conducted and to implement any changes made as a result of risk assessments.

Person Specification:

  • Pervious experience of working in a warehouse environment
  • The job role involves some repetitive heavy lifting.
  • The Warehouse Assistant will sometimes be asked to work overtime if needed.
  • The job role may be subject to work pattern changes.
  • A current Reach and Counterbalance FLT license
  • Basic to Intermediate Computer literacy would be an advantage but training will be given.
  • Naturally embodies the values contained in the ‘Essence of Neal’s Yard Remedies’.

Job Descriptions may not cover all duties and responsibilities as these may be subject to change at any time and without notice. All job holders will be expected to carry out additional duties as requested to suit the needs of the business.

What we offer in return:

  • A competitive salary
  • 25 days holiday plus public holidays
  • Product discount scheme
  • A day off to participate in a community project of your choice
  • Subsidised onsite restaurant
  • Onsite parking
  • Great working environment including our extensive gardens

To apply, please email recruitment@nealsyardremedies.com.

Assistant Creative Project Manager

6 month FTC

Location: Peacemarsh, Dorset

This is an ideal opportunity for someone looking to develop their existing range of creative marketing skills to support the Creative and Studio team. Click here to read more Click here to close ⟩⟩⟩

You will be responsible for the management of all imagery and creative content and the distribution of the content across all channels to ensure deadline dates are met. With the support of the Senior Creative Manager you will manage the briefs and requests coming in to the studio and schedule all traffic with the studio team. This role involves working and communicating with other departments within the company, as well as external suppliers. The role will also require assisting the Senior Creative Manager with project management on various creative projects. Therefore, it is essential that you must be highly detail conscious, thorough, good at multitasking, organised and be confident liaising with multiple parties.

Role Responsibilities:

  • Organising the schedule of the studio team, prioritising jobs based on deadlines and business priority.
  • Liaising with channels and brief owners, attending regular meetings to gather all asset requirements and ensure the creative assets are delivered to meet deadline dates.
  • Responsible for checking all imagery meets the required standards for sign off and for delivering feedback for any amends required to the imagery by the relevant parties.
  • Creating high quality pack shots with our in-house photographer and external suppliers, assisting with shoot production and managing post production.
  • Responsible for naming, filing and circulating all creative assets to various channels in line with project delivery and deadline dates.
  • Supporting the Senior Creative Manager with briefing and delivery of creative projects.
  • Liaising with the NPD Brand Managers and Project Managers to ensure the relevant product assortment is accurate, for all imagery and assets created.

Person Specification:

  • You will be an enthusiastic and bright individual who is motivated and looking for a challenge in your next role.
  • Ability to work to tight schedules and deadlines, ensuring all projects are delivered on time and to brief
  • A creative and flexible thinker, who is a proactive self-starter
  • Excellent written and spoken English
  • Some experience of multi-channel retailing and marketing is ideal
  • An eye for detail and skill in copy checking
  • Some experience in successful project management
  • Strong interpersonal skills cross functionally and at all management levels
  • Good influencing and negotiation skills
  • Some expertise in print production is desirable
  • Knowledge of Adobe InDesign is desired but not essential
  • Knowledge of digital marketing is desired but not essential
  • Travel occasionally required to UK based shoots – driving license and own car essential.

Job Descriptions may not cover all duties and responsibilities as these may be subject to change at any time and without notice. All job holders will be expected to carry out additional duties as requested to suit the needs of the business.

What we offer in return:

  • A competitive salary
  • 25 days holiday plus public holidays
  • Product discount scheme
  • A day off to participate in a community project of your choice
  • Subsidised onsite restaurant
  • Onsite parking
  • Great working environment including our extensive gardens

To apply, please email recruitment@nealsyardremedies.com.

Work Experience/Internships

Thank you for your interest in undertaking a placement with us here at Neal’s Yard remedies. All of our work placements for 2019 have now been filled. Please check our website later in the year for details of how to apply for work experience or an internship for our 2020 intake.