Why join Neal's Yard Remedies?

There’s no better time. Natural beauty is becoming increasingly popular so why not become a part of this growing trend by joining us at Neal’s Yard Remedies.

We are an award-winning natural and organic health and beauty brand founded in 1981 in Neal’s Yard, Covent Garden and here’s why we think you’ll love working with us…

  1. We are ethical pioneers
  2. We pride ourselves on honesty, integrity and transparency
  3. While we don’t like to brag, we have been lucky enough to win some really fantastic awards
  4. We have an extensive range of beauty products and remedies

What we offer in return

Not only would you be working in a friendly and energetic environment, but we also offer you some great benefits, some of which include:

  • Generous product discounts
  • 25 days paid holiday, plus bank holidays
  • Community day
  • Pension plan
  • Essence of Neal's Yard Remedies Staff Awards
  • Social Events
  • Discounted courses covering a range of therapies

Candidate privacy

Here at Neal’s Yard Remedies, your privacy is important to us. To find out more take a look at our

To apply please email us your CV and a covering email to: (please also state which position you are interested in).

In recruiting, hiring, developing and promoting employees, we treat everyone equally irrespective of sex, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief, and places an obligation upon all staff to respect and act in accordance with the policy.

Retail

Neal's Yard Remedies is an award-winning natural and organic health and beauty brand, founded in 1981 in Neal's Yard, Covent Garden in central London, UK. A global pioneer with more than 300 outlets in 22 countries, and growing year on year - why not grow your career in our retail sales team?

If you have a desire to become a holistic beauty expert, offering a tailored service that focusses on your customer's wellbeing as a whole, we have many exciting opportunities in-store for you to grow your retail sales career. Whether you're a motivated Sales Assistant who loves to help people while delivering exceptional customer service or a dynamic Store Manager looking to grow and develop your own team, we're always on the lookout for talented and enthusiastic individuals to help us drive our brand vision and share our love of natural and organic beauty and health with our customers.

Store Manager

We have exciting opportunities for Store Managers to join and lead our shop teams!

We are looking for an inspiring leader who can motivate and develop a team, deliver the brand vision, exceed sales targets and provide exceptional customer service. You'll be motivated, committed and most importantly, passionate about our values. A strong retail background is essential along with knowledge or qualifications in natural medicines.

For more information, click here

We currently have the following roles available

  • Stoney Street - 35 hours
  • York - 35 hours (1 year FTC)

Deputy Store Manager

We have exciting opportunities for Deputy Store Managers to support the Store Manager to promote a positive, honest, kind and inclusive working environment where our people feel excited to be part of the store team. As Deputy Store Manager you will inspire, coach and develop store teams to provide our customers with exceptional service.

In addition, the Deputy Store Manager will develop close relationships with local store networks to drive footfall and engagement with store activities, marketing initiatives and events. Knowledge, qualifications or a background in skincare, natural medicines and/or therapies, would be advantageous.

For more information, click here

We currently have the following role available

  • Covent Garden - 35 hours per week

Assistant Store Manager

We have exciting opportunities for Assistant Store Managers to join our shop teams. If you are looking for progression, need a new challenge or know someone that does, then please get in touch!

We are recruiting for an Assistant Store Manager who will be responsible for all the operational processes including driving sales, training, local marketing initiatives, profitability and the well being of the staff. You will be a great seller who drives sales targets and provides exceptional customer service. A strong retail background is essential along with knowledge or qualifications in natural medicines.

For more information, click here

We currently have the following role available

  • Oxford – 35 hours per week
  • Newcastle – 35 hours per week

Senior Customer Advisor

We are currently seeking Senior Customer Advisors to join our store teams. Senior Customer Advisors play a key role in the team, undertaking operational processes and assisting in the smooth and efficient running of the shop.

The successful candidate will have retail experience, excellent customer service and communication skills coupled with a keen interest, knowledge of or qualifications in natural medicines.

For more information, click here

We currently have no roles available

Customer Advisor

We are currently seeking Customer Advisors to join our store teams. Customer Advisors play a key role in the team, undertaking operational processes and assisting in the smooth and efficient running of the shop.

The successful candidate will have retail experience, excellent customer service and communication skills coupled with a keen interest, knowledge of or qualifications in natural medicines.

For more information, click here

We currently have the following roles available

  • Bury St Edmunds - 6 hours per week
  • Clapham - 6 hours per week
  • Newbury - 7 hours per week
  • Norwich - 12 hours per week
  • Birmingham - 12 hours per week
  • Bluewater - 14 hours
  • Bromley- 14 hours
  • Dorchester- 7 hours
  • Stoney Street - 7 hours

Therapy Room Receptionist

The Receptionist is responsible for answering calls, booking appointments and taking payments for therapy treatments, liaising with practitioners and general housekeeping of the reception area and therapy rooms. The successful candidate will be highly organised, have excellent customer service and communication skills coupled with a keen interest, knowledge of or qualifications in natural medicines and therapies.

For more information, click here

We currently have the following roles available

  • Stoney Street – 23 hours
  • Covent Garden – 14 hours

To apply, please email your CV and covering letter to recruitment@nealsyardremedies.com


London Office

Neal's Yard Remedies is an award-winning natural and organic health and beauty brand, founded in 1981 in Neal's Yard, Covent Garden in central London, UK. A global pioneer with more than 300 outlets in 22 countries, and growing year on year - it's never been a better time to join our head office team.

Whether you're just starting out, looking for a complete career change or taking the next step in your managerial career, we have a wide range of opportunities in our head office in Covent Garden, London. We're always on the lookout for talented and enthusiastic individuals to help us drive our brand vision in a fast paced, but extremely rewarding environment.

We currently have no roles available


Dorset Head Office & Factory

Neal's Yard Remedies is an award-winning natural and organic health and beauty brand, founded in 1981 in Neal's Yard, Covent Garden in central London, UK. A global pioneer with more than 300 outlets in 22 countries, and growing year on year - it's never been a better time to join our head office team at our eco-factory in Gillingham, Dorset.

We currently have the following roles available

  • Brand Manager
  • Herbal Extracts Production Assistant
  • IT Support Analyst
  • Web Developer
  • Tincture Unit Team Leader
  • Warehouse Assistant

Please find an overview of each vacancy below:

Brand Manager

Permanent

Location: Peacemarsh, Dorset

The Brand Manager will be the brand guardian for the NYR product categories in respect of product development, product updates, discontinuations as well as being responsible for brand integrity and presentation across all projects and for all channels. Click here to read more Click here to close ⟩⟩⟩


Role Responsibilities:

  • Driving the execution of the NPD plans.
  • Responsible for all aspects of new product launches including; Positioning strategy, competitor reviews, pricing recommendation & margin hurdle rates.
  • Briefing NPD projects cross-functionally to: formulation, packaging, creative design & copy, marketing, VM & training functions.
  • Coordinating the implementation of the plans cross-functionally.
  • Organising the weekly Development meeting in conjunction with the Project Manager.
  • Supporting the Head of NPD with the monthly Product Meetings.
  • Reviewing and evaluating the plans including coordinating research post NPD launch.
  • Responsible for annual market research budget & internal training.
  • Recommending the development of future brand & NPD plans.
  • Developing close relationships, across internal teams & external partners to support development of brand strategies.
  • Working with Training & Education to develop and implement product education strategy, initiatives and materials.
  • Leading development and communication of all in-market commercial/ selling materials for NPD projects.
  • Developing recommendation for brand merchandising systems and agree product shelving objectives (Planograms).
  • Providing category analysis, reporting & recommendations with support from Category Analyst.
  • Interpreting data & monitor brand performance, including sales, budgets and profitability, to generate insights for further brand development.
  • Coordinating the implementation of customer complaint feedback into development process.
  • Developing consumer research and provide consumer insight analysis and competitor activities to determine trends and identify risks and opportunities.
  • Supporting the Head of NPD and Marketing with ad hoc projects, as requested.
  • To work with project sponsors to assess feasibility of proposed products.
  • Produce detailed briefs for new products and present to stakeholders for approval.
  • To collate forecasts from all channels and complete Product Proposal Forms (with the Project Manager) for approval.
  • To brief development team on approved briefs and be responsible for attaining prototype approvals from stakeholders.
  • To liaise with Regulatory, Technical and Sustainability teams on applicable product claims and certification in order to brief Copy Writer on new products and reformulations.
  • To produce material including internal product presentations to support launch of new products / product reformulations.
  • Approve final pack artwork in line with brief.

Health & Safety:

  • Engage in our positive health and safety culture.
  • Notify the company of any potentials risk to your, or your colleagues, health, safety and wellbeing whilst at work.
  • Cooperate with the company by following processes and training provided on health and safety.

Person Specification:
Essential Skills, Knowledge & Aptitudes

  • To have good experience of brand marketing or consumer facing product management, ideally in FMCG - Health & Beauty sectors preferable.
  • To be of graduate caliber (Marketing/Business/Management preferred).
  • To be a proactive self-starter, adaptable & flexible to change.
  • To possess excellent communication skills, verbal and written.
  • To demonstrate good interpersonal skills and strong team player.
  • To be a self-starter with completer/finisher attributes.
  • To have a proven track record of achieving results and strong branded focus.
  • To show the ability to prioritize, manage time and resilience under pressure.
  • To be highly planned & have advanced organizational skills are a pre-requisite.
  • To demonstrate good analytical skills, with high levels of computer literacy.
  • Naturally embodies the values contained in the ‘Essence of Neal’s Yard Remedies’.
  • Ability to learn to input and query data within computer system/application, namely SAGE and Excel.
Desirable Skills, Knowledge & Aptitudes
  • In tune with Neal’s Yard Remedies’ values, especially as they relate to sustainability and re-cycling.
  • Experience in working within a production/laboratory environment.
  • Excellent initiative, proven delivery of tasks to deadlines and completion of stand-alone projects.

Job Descriptions may not cover all duties and responsibilities as these may be subject to change at any time and without notice. All job holders will be expected to carry out additional duties as requested to suit the needs of the business.

What we offer in return:
  • A competitive salary
  • 25 days holiday plus public holidays
  • Product discount scheme
  • A day off to participate in a community project of your choice
  • Subsidised onsite restaurant
  • Onsite parking
  • Great working environment including our extensive gardens

To apply, please email recruitment@nealsyardremedies.com.

Herbal Extracts Production Assistant

Permanent

Location: Peacemarsh, Dorset

We are currently looking for someone to join our Tinctures Unit to support the Herbal Extract Team to produce herbal tinctures for use in our products which use as many fresh herbs as possible Click here to read more Click here to close ⟩⟩⟩


Role Responsibilities:

  • Maceration of Herbal Tinctures for shops dispensaries.
  • Maceration of Herbal single tinctures and blends for retail.
  • Maceration of herbal Tinctures for manufacturing cosmetic products.
  • Pressing, filtering and bottling of Herbal Tinctures for shop dispensaries.
  • Pressing, filtering and bottling of Herbal tinctures (single 50ml’s and tincture blends) for retail.
  • Pressing filtering and bottling of herbal tinctures for manufacturing.
  • Weekly planning of materials needed for macerating, filtering & bottling of tinctures.
  • Sampling of all above mentioned products and sending the sample to the Lab.
  • Reconciliation of all documentation, involved in production.
  • Keeping all equipment in hygienic condition, sterilizing and washing the maceration vessels.
  • Fresh herb preprocessing when required, including cutting, washing of the roots, sorting.
  • Individual is required to assist in Plant Production Activities. Plants cultivation and harvesting in Peacemarsh garden as well as local wild harvesting areas and also assist plants harvesting at Sheepdrove farm.
  • These activities are done under the supervision of Head Gardener and in consultation with Head Herbalist.

Person Specification:
Essential Skills, Knowledge & Aptitudes

  • Physically fit, able to lift loads up to about 25kg (in line with manual handling regulations), dexterous.
  • Practically-minded, able to address a task in a logical and efficient manner.
  • Evidence of attention to detail and a desire to produce high quality products.
  • Tidy and pride in good ‘housekeeping’ within the work area.
  • Showing respect for team members from diverse backgrounds and all walks of life.
  • Very good numeracy.
  • Pro-active attitude and flexibility in approach to tasks.
  • Ability to prioritise effectively and a determination to complete tasks.
  • Ability to work as part of a team and on own initiative.
  • Able to recognise faults and quality issues and make adjustments/actions accordingly.
  • Effective and willing to communicate issues to team members and supervisors
  • Ability to learn to input and query data within computer system/application, namely SAGE and Excel.
Desirable Skills, Knowledge & Aptitudes
  • In tune with Neal’s Yard Remedies’ values, especially as they relate to sustainability and re-cycling.
  • Aware of your own impact.
  • Computer literate in Excel.
  • Experience in working within a production/laboratory environment.
  • An interest in natural medicines and familiarity with product ingredient names (essential oils, herbal tinctures etc).
  • Excellent initiative, proven delivery of tasks to deadlines and completion of stand-alone project.

You will
  • be trained to implement production of all Herbal Tinctures and other extracts produced at the Tincture Unit.
  • be trained to operate Hydraulic press, labeling machine, filling machine, herb cutter, filtering equipment.
  • be required to follow standard operating procedures for each piece of equipment.
  • have ability to work in orderly manner following the rules and regulations of Good Manufacturing Practice pertaining to In house standard.
  • be required to follow standard procedures regarding:
    • hygiene,
      1. individual will be personally responsible for cleanliness and recording of hygiene procedures.
      2. ensuring line equipment is clean and fit for use.
      3. ensuring work area is kept clean, including washing, sweeping, and removing waste.
      4. ensuring all recyclable materials are recycled and minimizing waste generation.
    • GMP guidelines in respect of production and premises, (quality checks and recording)
      1. Ensuring all products produced are within specification.
      2. Making product and process quality checks and take samples as required.
      3. record all required data on all documentation that follows either product or production process.
    • security issues – ensure production unit is left secure at all times.
  • The individual is required to communicate with NYR Technical Department regarding sampling procedures and samples sent for testing.

Job Descriptions may not cover all duties and responsibilities as these may be subject to change at any time and without notice. All job holders will be expected to carry out additional duties as requested to suit the needs of the business.

What we offer in return:
  • A competitive salary
  • 25 days holiday plus public holidays
  • Product discount scheme
  • A day off to participate in a community project of your choice
  • Subsidised onsite restaurant
  • Onsite parking
  • Great working environment including our extensive gardens

To apply, please email recruitment@nealsyardremedies.com.

IT Support Analyst

Permanent

Location: Peacemarsh, Dorset

We are currently looking for someone to join our I.T. Department to provide IT support to our Peacemarsh and Covent Garden offices and our UK based company stores. Click here to read more Click here to close ⟩⟩⟩


Role Responsibilities:

  • You will provide first/second line technical support to end users on various technical issues and problems relating to hardware, software and peripherals. They will also be responsible for responding to, documenting and resolving service tickets in a timely manner according to SLA.
  • You must have excellent problem-solving skills to diagnose, evaluate and resolve complex problem situations, or when appropriate, escalate or route them to appropriate IT staff members and 3rd Parties.
  • You will also perform root cause analysis, develop checklists for typical problems and recommend procedures and controls for problem prevention. This position will support multiple platforms including desktops, laptops, mobile devices and telephone equipment. This position may require independent work, sharing information and assisting others with work orders.
  • NYR are on a digital transformation journey, embedding a digital culture and customer first approach across our people, process and technology. You will gain exposure to the latest “cloud” technologies, collaboration tools and digital platforms across our omni-channel Retail estate.

Person Specification: You will have experience of..

  • working in an end-user desktop support role for 2 years.
  • Microsoft Office 2010 to 2016.
  • Windows 7 and Windows 10.
  • Microsoft Cloud (desirable).
  • MacOS/iOS (desirable).
  • Windows Server 2008 to 2016.
  • Group Policy management.
  • Remote Desktop support.
  • Active Directory and Exchange.
  • Office 365.
  • Patch management.
  • printer / peripheral device troubleshooting.
  • some understanding of TCP/IP, DNS and DHCP.
  • remote support for handheld smartphones and tablets.
  • IT Security.
  • ITIL Foundation (desirable).

You will
  • Provide exceptional customer service in person, via phone and email as appropriate.
  • Resolve service desk issues including troubleshooting hardware and software issues.
  • Perform user administration duties.
  • First point of contact for IT support issues
  • Break/fix support for MS Windows PC’s
  • Break/fix support for MS Office applications
  • Installation of PC’s, monitors network printers and associated IT equipment
  • Installation of Microsoft software and other 3rd party applications
  • Liaising with Starcom IT Help Desk and manage calls Starcom are resolving
  • Liaising with 3rd party support companies who provide support and maintenance on the various business systems at NYR to resolve system issues

Job Descriptions may not cover all duties and responsibilities as these may be subject to change at any time and without notice. All job holders will be expected to carry out additional duties as requested to suit the needs of the business.

What we offer in return:
  • A competitive salary
  • 25 days holiday plus public holidays
  • Product discount scheme
  • A day off to participate in a community project of your choice
  • Subsidised onsite restaurant
  • Onsite parking
  • Great working environment including our extensive gardens

To apply, please email recruitment@nealsyardremedies.com.

Web Developer

Permanent

Location: Peacemarsh, Dorset

We are currently looking for someone to join our established, dynamic and high performing Digital Team here in Peacemarsh, Dorset, supporting & assisting our Lead Web Developer and UX Designer in delivering ongoing projects and daily duties. Click here to read more Click here to close ⟩⟩⟩


Role Responsibilities:

  • Support the company’s existing external and internal web platforms.
  • Use expert knowledge of relevant technologies to design and develop dynamic web interfaces & interactive forms throughout the business.
  • As part of a team, developing, testing and releasing the monthly code sprints and administer support tickets through our development partners JIRA support desk. Manage and liaise with development partners where appropriate.
  • Liaise with key stakeholders in the business to ensure that web systems adapt to new initiatives and deliver business requirements. Monitor and evaluate our web systems to help make recommendations for improvements.
  • Liaise with the creative, marketing, customer care and fulfilment teams to keep product information up to date and factually correct.
  • Implement the required seasonal campaigns and competitions in partnership with the creative and marketing teams.
  • Support the digital marketing team with Google Tag Manager and Analytics tasks, improvements and fine tuning.

Person Specification:

  • Ideally 2 to 4 years’ experience in a development, digital and/or ecommerce full stack role. Familiarity with Eclipse/Visual Studio an advantage.
  • Solid knowledge and demonstrable experience of building interfaces using HTML 5, CSS 3, Javascript, JQuery, Ajax, MySQL. SQL Server, PHP, .NET, Wordpress etc. to deliver standards-compliant, cross-browser compatible, fully responsive web pages.
  • Previous experience of using an ecommerce platform, such as Salesforce Commerce Cloud (previously Demandware) or Shopify would be a distinct advantage.
  • Well versed with OOP & MVC frameworks.
  • Passionate about customers and improving their experience online.
  • Ability to produce accurate, high quality work and to self test and Q&A.
  • Experience with issue tracking solutions, such as JIRA.
  • Experience with version control tools, such as BitBucket & SourceTree.
  • A good understanding of Google Analytics fundamentals.
  • Experience of Adobe Photoshop, Fireworks and Illustrator not necessary but is an advantage.
  • Able to demonstrate excellent time management & organisational skills.
  • A hands-on approach with a can-do attitude, structured thinking and working style is essential.
  • A keen attention to detail and a sense of initiative.
  • Someone who loves what they do and maintains a high awareness of new technologies and industry trends.
  • Excellent communication skills, both written and verbal along with good organisational skills are absolutely essential for this role.
  • In tune with Neal’s Yard Remedies’ values, especially as they relate to sustainability and the environment is favourable.

You will…
  • assist in delivering the monthly development roadmap for the Neal’s Yard Remedies online presence across their digital landscape. To help to continue to provide a great digital experience for our customers & business partners.
  • also be supporting ecommerce, digital marketing and development activities, including helping with day-to-day administrative tasks & data management roles.
  • essential for this role, have great communication skills and the ability to work as part of a team along with a willingness to learn and grow within the role.
  • Ideally, like us, have a passion for the environment along with a keen interest in working for a company that supports sustainable and ethical working practices and will have an affinity with our mantra of changing the world ‘one blue bottle at a time’

Job Descriptions may not cover all duties and responsibilities as these may be subject to change at any time and without notice. All job holders will be expected to carry out additional duties as requested to suit the needs of the business.

What we offer in return:
  • A competitive salary
  • 25 days holiday plus public holidays
  • Product discount scheme
  • A day off to participate in a community project of your choice
  • Subsidised onsite restaurant
  • Onsite parking
  • Great working environment including our extensive gardens

To apply, please email recruitment@nealsyardremedies.com.

Tincture Unit Team Leader

Permanent

Location: Peacemarsh, Dorset

We are currently looking for someone to join our Tinctures Unit to manage, develop, coach and support the Herbal Extract Assistants to produce herbal tinctures for use in our products which use as many fresh herbs as possible. Click here to read more Click here to close ⟩⟩⟩


Role Responsibilities:

  • Production Planning for multiple herbal tincture products for retail, NYR Organic and for manufacturing, enabling fresh and dried plant extracts production
  • Fresh Plants Cultivation Program – deciding on plants to grow, quality, correct harvesting times to ensure optimum tinctures and weekly planning of harvesting. Instigating new herbs in line with manufacturing and retail needs.
  • Liaison with: QC Lab (Technical Department), Manufacturing, Training team, Planning, GMP team, Garden team, External Herb Suppliers, Retail, External suppliers, Marketing, H&S, HR, Customer Care.
  • Ensuring best practice for the tincture unit and its production in line with NYR’s needs including changing of formulas where appropriate and reviewing the tincture making process.
  • To work with the Production Manager / Head of Production to agree an effective and efficient production plan.
  • Ensure awareness and give feedback on the production plan, achieve outputs, targets and quality across the Tincture Unit department.
  • To be a driver of change within the Tincture Unit area supporting the Production Manger / Head of Production.
  • Ensuring the adherence to the Neal’s Yard Remedies quality manual with specific reference to product quality, paperwork standards, sampling and GMP standards.
  • Provide motivation, support and guidance to the team to achieve engagement and meet the standards required by Neal’s Yard Remedies.
  • Monitoring Wincanton stock and requesting raw materials
  • Liaising with external suppliers of fresh and dried herb to plan production and ensure quality
  • Liaising with Retail and our herbal dispensary for feedback on herbal medicine dispensing and customer/retail needs
  • Liaising with marketing to raise the profile of individual herbs and tinctures that we offer, ensuring that any advertised in our comms are available.
  • Implementing herbal discontinuation list as instructed
  • Peacemarsh gardens – collaborating with Head Gardener planning of sowing and harvesting herbs.
  • Establishing and adapting all documentation for running the Unit and tincture production
  • Checking of all labels ensuring they contain the correct information for use in a Herbal Dispensary according to current regulations
  • Liaising with Training for updates on the progress of herb garden and tincture making

Person Specification:

  • Demonstrable experience in an FMCG Manufacturing environment.
  • Proven record of continuous improvement.
  • Demonstrate a good eye for attention to detail.
  • Excellent communication skills, both written and verbal.
  • Strong computer literacy skills to include Microsoft Office, and ERP systems.
  • Demonstrate leadership qualities: influencing, decision making, delegation, conflict management, motivating and leading a team.
  • To demonstrate good interpersonal skills and strong team player.
  • Up to date with current herbal legislation and how this affects tincture production and sales.
  • To manage the team in line with Neal’s Yard Remedies P&D policies e.g. attendance management and performance management.
  • Responsible for ensuring that the Time Management System for staff hours worked is maintained and submitted in line with payroll deadlines.
  • To ensure adherence to Health and Safety standards across the team, from machine safety, COSHH adherence, PPE/behaviours.

You will…
  • have phototherapeutic and botanical training to ensure quality of fresh and dried herbs, tincture production, availability, and overall finished product.
  • be a key member of the Junior Management team driving quality, GMP, cost, efficiency and safety.
  • drive a continuous improvement theme in the Tincture Unit area.
  • manage, develop, coach and support the Herbal Extract Assistants to ensure a smooth-running operation.

Job Descriptions may not cover all duties and responsibilities as these may be subject to change at any time and without notice. All job holders will be expected to carry out additional duties as requested to suit the needs of the business.

What we offer in return:
  • A competitive salary
  • 25 days holiday plus public holidays
  • Product discount scheme
  • A day off to participate in a community project of your choice
  • Subsidised onsite restaurant
  • Onsite parking
  • Great working environment including our extensive gardens

To apply, please email recruitment@nealsyardremedies.com.

Warehouse Assistant

Permanent

Location: Peacemarsh, Dorset

We are currently seeking Warehouse Assistant to join our team. Click here to read more Click here to close ⟩⟩⟩


Role Responsibilities:

  • Picking works orders for NYR packing department and Subcontractors
  • Ensuring stock Manufacturing stocks are replenished daily
  • Verifying and returning surplus stock back to the warehouse
  • Carrying out and accurately documenting internal stock movements
  • Ensuring all stock both delivered and dispatched is visually checked ensuring it is in good order.
  • Ensuring all Goods in Deliveries are accurately receipted, labelled and QC documentation filled out as per Goods In procedure.
  • Driving the forklift trucks in a safe and efficient manner.
  • To carry out daily safety checks within the warehouse.
  • To keep all warehouse areas clean, tidy and safe, and remove waste for re-cycling as requested.
  • To carry out Daily PI checks as well as annual stock–takes under the direction of the Supervisor.
  • Assist in routine Health and Safety inspections on the warehouse and Racking.
  • Ensuring all plant and PPE is maintained and stored safely and correctly
  • Low level QC checks and packing of Japan bi-monthly order
  • Accurate completion of all warehouse documentation and diligent adherence to all routines and procedures
  • Picking and supply of componentry to the packing department

Continuous Improvement and Self Development :

  • To seek ways of improving how your own job is done and looks for opportunities to do things more effectively. This includes learning from mistakes.
  • To make suggestions to the Supervisor about improvements that will affect other people or departments.
  • Liaising with other departments in a timely and professional manner
  • To find out more about possible solutions to problems you face in doing your job.
  • To help other people and departments improve their performance.
  • To develop your own skills and improve your own performance through seeking opportunities to learn.

Health & Safety:

  • To take reasonable care for your own health and safety and of other people affected by your actions, especially in relation to the forklift.
  • To comply with NYR’s Health and Safety procedures e.g. first aid, fire, COSHH, manual handling, etc.
  • To comply with regulations and NYR policy regarding the wearing of personal protective equipment.
  • To ensure that the correct lifting and access equipment is used appropriately.
  • To report health and safety risks and hazards to the Supervisor or another appropriate member of NYR staff.
  • To cooperate with your supervisor when risk assessments are being conducted and to implement any changes made as a result of risk assessments.

Person Specification:
  • Pervious experience of working in a warehouse environment
  • The job role involves some repetitive heavy lifting.
  • The Warehouse Assistant will sometimes be asked to work overtime if needed.
  • The job role may be subject to work pattern changes.
  • A current Reach and Counterbalance FLT license
  • Basic to Intermediate Computer literacy would be an advantage but training will be given.
  • Naturally embodies the values contained in the ‘Essence of Neal’s Yard Remedies’.

Job Descriptions may not cover all duties and responsibilities as these may be subject to change at any time and without notice. All job holders will be expected to carry out additional duties as requested to suit the needs of the business.

What we offer in return:
  • A competitive salary
  • 25 days holiday plus public holidays
  • Product discount scheme
  • A day off to participate in a community project of your choice
  • Subsidised onsite restaurant
  • Onsite parking
  • Great working environment including our extensive gardens

To apply, please email recruitment@nealsyardremedies.com.

Work Experience/Internships

Thank you for your interest in undertaking a placement with us here at Neal’s Yard remedies. All of our work placements for 2019 have now been filled. Please check our website later in the year for details of how to apply for work experience or an internship for our 2020 intake.