Why join Neal's Yard Remedies?

There’s no better time. Natural beauty is becoming increasingly popular so why not become a part of this growing trend by joining us at Neal’s Yard Remedies.

We are an award-winning natural and organic health and beauty brand founded in 1981 in Neal’s Yard, Covent Garden and here’s why we think you’ll love working with us…

  1. We are ethical pioneers
  2. We pride ourselves on honesty, integrity and transparency
  3. While we don’t like to brag, we have been lucky enough to win some really fantastic awards
  4. We have an extensive range of beauty products and remedies

What we offer in return

Not only would you be working in a friendly and energetic environment, but we also offer you some great benefits, some of which include:

  • Generous product discounts
  • 25 days paid holiday, plus bank holidays
  • Community day
  • Pension plan
  • Essence of Neal's Yard Remedies Staff Awards
  • Social Events
  • Discounted courses covering a range of therapies

Candidate privacy

Here at Neal’s Yard Remedies, your privacy is important to us. To find out more take a look at our

To apply please email us your CV and a covering email to: (please also state which position you are interested in).

In recruiting, hiring, developing and promoting employees, we treat everyone equally irrespective of sex, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief, and places an obligation upon all staff to respect and act in accordance with the policy.

Retail

Neal's Yard Remedies is an award-winning natural and organic health and beauty brand, founded in 1981 in Neal's Yard, Covent Garden in central London, UK. A global pioneer with more than 300 outlets in 22 countries, and growing year on year - why not grow your career in our retail sales team?

If you have a desire to become a holistic beauty expert, offering a tailored service that focusses on your customer's wellbeing as a whole, we have many exciting opportunities in-store for you to grow your retail sales career. Whether you're a motivated Sales Assistant who loves to help people while delivering exceptional customer service or a dynamic Store Manager looking to grow and develop your own team, we're always on the lookout for talented and enthusiastic individuals to help us drive our brand vision and share our love of natural and organic beauty and health with our customers.

Store Manager

We have exciting opportunities for Store Managers to join and lead our shop teams!

We are looking for an inspiring leader who can motivate and develop a team, deliver the brand vision, exceed sales targets and provide exceptional customer service. You'll be motivated, committed and most importantly, passionate about our values. A strong retail background is essential along with knowledge or qualifications in natural medicines.

We currently have no roles available

Deputy Manager

We have exciting opportunities for Deputy Managers to support the Store Manager to promote a positive, honest, kind and inclusive working environment where our people feel excited to be part of the store team. As Deputy Manager you will inspire, coach and develop store teams to provide our customers with exceptional service.

In addition, the Deputy Manager will develop close relationships with local store networks to drive footfall and engagement with store activities, marketing initiatives and events. Knowledge, qualifications or a background in skincare, natural medicines and/or therapies, would be advantageous.

We currently have the following roles available

  • Marylebone - 35 hours per week

Assistant Manager

We have exciting opportunities for Assistant Managers to join our shop teams. If you are looking for progression, need a new challenge or know someone that does, then please get in touch!

We are recruiting for an Assistant Manager who will be responsible for all the operational processes including driving sales, training, local marketing initiatives, profitability and the well being of the staff. You will be a great seller who drives sales targets and provides exceptional customer service. A strong retail background is essential along with knowledge or qualifications in natural medicines.

We currently have the following roles available

  • London Bridge - 35 hours per week
  • Meadowhall - FTC (12 months Maternity Cover) 35 hours per week

Senior Sales Assistant

We are currently seeking Senior Sales Assistants to join our store teams. Senior Sales Assistants play a key role in the team, undertaking operational processes and assisting in the smooth and efficient running of the shop.

The successful candidate will have retail experience, excellent customer service and communication skills coupled with a keen interest, knowledge of or qualifications in natural medicines.

We currently have no roles available

Sales Assistant

We are currently seeking Sales Assistants to join our store teams. Sales Assistants play a key role in the team, undertaking operational processes and assisting in the smooth and efficient running of the shop.

The successful candidate will have retail experience, excellent customer service and communication skills coupled with a keen interest, knowledge of or qualifications in natural medicines.

We currently have the following roles available

  • Westfield Stratford - 7 hours per week
  • Islington - 7 hours per week
  • Covent Garden - 7 hours per week
  • Marylebone High Street - 7 hours per week
  • Solihull - 12 hours per week
  • Oxford - 7 hours per week
  • Liverpool St - 7 hours per week

Therapy Room Receptionist

The Receptionist is responsible for answering calls, booking appointments and taking payments for therapy treatments, liaising with practitioners and general housekeeping of the reception area and therapy rooms. The successful candidate will be highly organised, have excellent customer service and communication skills coupled with a keen interest, knowledge of or qualifications in natural medicines and therapies.

We currently have no roles available


London Office

Neal's Yard Remedies is an award-winning natural and organic health and beauty brand, founded in 1981 in Neal's Yard, Covent Garden in central London, UK. A global pioneer with more than 300 outlets in 22 countries, and growing year on year - it's never been a better time to join our head office team.

Whether you're just starting out, looking for a complete career change or taking the next step in your managerial career, we have a wide range of opportunities in our head office in Covent Garden, London. We're always on the lookout for talented and enthusiastic individuals to help us drive our brand vision in a fast paced, but extremely rewarding environment.

We currently have the following roles available

  • Director of International Sales
  • Wholesale Accounts Manager, 12 month FTC, Covent Garden (with UK travel)

Please find an overview of each vacancy below:

Director of International Sales

Location: London

Competitive Salary and Benefits Package

In this position you will lead the strategic development of our International and UK Wholesale channels, building productive business relationships and sales to achieve our ambitious strategic plans. You will also play a key role as a member of our Executive Team, managing the business on a day to day and strategic basis. Click here to read more Click here to close ⟩⟩⟩

Key responsibilities are to:

  • Develop and implement the strategic plans for both International and UK Wholesale, to achieve business targets.
  • Develop, execute and deliver the annual departmental P & L in line with Company strategy.
  • Grow and maintain strong, productive relationships with our overseas partners and retailers to drive their investment in expanding and supporting NYR in their market.
  • Develop and implement strategies to launch NYR into new markets or channels.
  • Working with our Marketing Director, create the International Marketing Calendar, adapting by region.
  • Manage communication with each region, hosting conferences or regional meetings.
  • Support business partners in delivering new store fitouts, VM generally, retrofits and refurbishments.
  • Work with the UK logistics team to ensure arrangements for exports are accurate, compliant and run smoothly.
  • To provide inspirational leadership, management and support to the UK Wholesale and International teams day to day.
  • Ensure the values and concepts of NYR are promoted through Wholesale and International channels.
  • To lead the values ‘Essence of Neal’s Yard Remedies’ across the business.

To be successful in this role you will need:

  • A degree level education or equivalent.
  • A successful track-record in a similar role within the beauty industry, with significant sales experience in managing overseas, cross-cultural relationships.
  • To be able to demonstrate a strong track record in both strategic thinking and planning, and implementation skills.
  • Confidence to work on your own initiative yet take direction well.
  • Outstanding negotiating skills.
  • An understanding of beauty/personal care in at least 5 of the key markets we operate in.
  • To be inspired by and able to work to the ‘Essence of Neal’s Yard Remedies’ – our values.

This role is based in our Covent Garden office but you will need to spend some time at our office and Eco factory in Dorset along with regular international travel.

To apply, please send your CV and covering letter including your current salary details, to Kim Read, our Director of People & Development, kread@nealsyardremedies.com. If you would like to arrange an initial call to talk through any further details, please also drop Kim an email and she will arrange a time to speak.

Wholesale Accounts Manager, 12 month FTC

Location: Covent Garden (with UK travel)

Reporting to the Head of Wholesale, the Wholesale Accounts Manager role is a key role in maintaining good relations between head office and customers ensuring the smooth running of the Wholesale channel. Click here to read more Click here to close ⟩⟩⟩

The role would need you to maintain a schedule of visits and communication with account clients, whereby you would identify opportunities for sales and account growth and review current and potential performance.

You will also be required to circulate NPD information and assist in feeding into promotional and marketing campaigns, focusing on ROI. This role has a cross functional scope, and collaboration with Creative, Marketing, PR and Visual Merchandising teams will be a daily activity, ensuring that wholesale partners receive the right message at the right time in regards to our products.

In addition, you’ll be responsible for reviewing any training needs for account staff, as well as supporting training activities.

We’d like to you to keep abreast of current trends and activity within Neal’s yard remedies, and the wider world of wholesale in order to ensure forecasting accuracy and accurate Accounts P&L and to effectively contribute to trade calls with weekly sales reports.

Person specification:

  • Demonstrable experience in developing and maintaining key relationships with Wholesale partners.
  • Demonstrable experience in adding revenue to a key sales channel.
  • Excellent negotiation skills and ideally multi-channel sales experience.
  • Drive, focus and highly commercial.
  • Excellent people, influencing and collaboration skills and experience, to include people management and coaching.
  • Excellent and engaging written and verbal communication skills.
  • Excellent planning and organisational skills.
  • Ability to prioritise workloads, working calmly under pressure, and dealing with conflicting priorities.
  • Good IT, budget and report writing skills.
  • Solid IT skills including Outlook, Excel and PowerPoint; numerate, high attention to detail.
  • Naturally embodies the values contained in the ‘Essence of Neal’s Yard Remedies’.

What we offer in return:

  • A competitive salary
  • 25 days holiday plus public holidays
  • Product discount scheme
  • A day off to participate in a community project of your choice

This is a full-time post, Monday to Friday. The normal office hours are 9am to 5pm, although the Wholesale Accounts Manager will need to be flexible in both hours and location with some overnight stays as appropriate. Travel between company sites in Peacemarsh and London and across the UK will be necessary.

To apply, please send a covering email including your current salary details with a copy of your CV to recruitment@nealsyardremedies.com.


Dorset Head Office & Factory

Neal's Yard Remedies is an award-winning natural and organic health and beauty brand, founded in 1981 in Neal's Yard, Covent Garden in central London, UK. A global pioneer with more than 300 outlets in 22 countries, and growing year on year - it's never been a better time to join our head office team at our eco-factory in Gillingham, Dorset.

We currently have the following roles available

  • Therapy Rooms Coordinator
  • Brand Manager
  • Senior Creative Designer
  • Warehouse Assistant

Please find an overview of each vacancy below:

Therapy Rooms Coordinator

Permanent, 35 hours (Monday-Friday 9.00am-5.00pm or 8.30am-4.30pm. 1-hour lunchbreak.)

Location: Peacemarsh, Dorset

The Therapy Room Coordinator supports on all administrative tasks for therapy rooms and assists in driving forward the therapy rooms strategy. The role involves providing specialist advice and support, creating weekly reports, overseeing credit control and licence sign off and working with the web team on in writing product therapy information. Click here to read more Click here to close ⟩⟩⟩

Other responsibilities include being a first point of contact for therapist enquiries, assisting in therapist recruitment and undertaking therapy room visits.

Person specification:

  • Proficient in Word, Outlook, Excel and PowerPoint.
  • Prepared to travel to London offices, stores and external meetings as required.
  • Confident to work under own initiative, yet take direction well.
  • Able to plan and prioritise workload.

What we offer in return:

  • A competitive salary
  • 25 days holiday plus public holidays
  • Product discount scheme
  • A day off to participate in a community project of your choice
  • Subsidised onsite restaurant
  • Onsite parking
  • Great working environment including our extensive gardens

Job Descriptions may not cover all duties and responsibilities as these may be subject to change at any time and without notice. All job holders will be expected to carry out additional duties as requested to suit the needs of the business.

To apply, please send a covering email including your current salary details with a copy of your CV to recruitment@nealsyardremedies.com.

Brand Manager

FTC 12 Months - 35 hours per week.

Location: Peacemarsh, Dorset

The Brand Manager is the brand guardian for the NYR product categories in respect of product development, product updates, discontinuations as well as being responsible for brand integrity and presentation across all projects and for all channels. Click here to read more Click here to close ⟩⟩⟩

Key Responsibilities:

  • Driving the execution of the NPD plans
  • Responsible for all aspects of new product launches including; Positioning strategy, competitor reviews, pricing recommendation & margin hurdle rates
  • Briefing NPD projects cross-functionally to: formulation, packaging, creative design & copy, marketing, VM & training functions
  • Coordinating the implementation of the plans cross-functionally
  • Organising the weekly Development meeting in conjunction with the Project Manager
  • Supporting the Head of NPD with the monthly Product Meetings
  • Reviewing and evaluating the plans including coordinating research post NPD launch
  • Responsible for annual market research budget & internal training
  • Recommending the development of future brand & NPD plans
  • Developing close relationships, across internal teams & external partners to support development of brand strategies
  • Working with Training & Education to develop and implement product education strategy, initiatives and materials
  • Leading development and communication of all in-market commercial/ selling materials for NPD projects
  • Developing recommendation for brand merchandising systems and agree product shelving objectives (Planograms)
  • Providing category analysis, reporting & recommendations with support from Category Analyst
  • Interpreting data & monitor brand performance, including sales, budgets and profitability, to generate insights for further brand development
  • Coordinating the implementation of customer complaint feedback into development process
  • Developing consumer research and provide consumer insight analysis and competitor activities to determine trends and identify risks and opportunities
  • Supporting the Head of NPD and Marketing with ad hoc projects, as requested
  • To work with project sponsors to assess feasibility of proposed products
  • Produce detailed briefs for new products and present to stakeholders for approval
  • To collate forecasts from all channels and complete Product Proposal Forms (with the Project Manager) for approval
  • To brief development team on approved briefs and be responsible for attaining prototype approvals from stakeholders
  • To liaise with Regulatory, Technical and Sustainability teams on applicable product claims and certification in order to brief Copy Writer on new products and reformulations
  • To produce material including internal product presentations to support launch of new products / product reformulations
  • Approve final pack artwork in line with brief

Person Specification:

  • To have good experience of brand marketing or consumer facing product management, ideally in FMCG - Health & Beauty sectors preferable
  • To be of graduate caliber (Marketing/Business/Management preferred)
  • To be a proactive self-starter, adaptable & flexible to change
  • To possess excellent communication skills, verbal and written
  • To demonstrate good interpersonal skills and strong team player
  • To be a self-starter with completer/finisher attributes
  • To have a proven track record of achieving results and strong branded focus
  • To show the ability to prioritize, manage time and resilience under pressure
  • To be highly planned & have advanced organizational skills are a pre-requisite
  • To demonstrate good analytical skills, with high levels of computer literacy

What we offer in return:

  • A competitive salary
  • 25 days holiday plus public holidays
  • Product discount scheme
  • A day off to participate in a community project of your choice
  • Subsidised onsite restaurant
  • Onsite parking
  • Great working environment including our extensive gardens

Job Descriptions may not cover all duties and responsibilities as these may be subject to change at any time and without notice. All job holders will be expected to carry out additional duties as requested to suit the needs of the business.

To apply, please send a covering email including your current salary details with a copy of your CV to recruitment@nealsyardremedies.com.

Senior Creative Designer

Full Time

Location: Peacemarsh, Dorset

Closing date – 19th April 2019

We are currently looking for Senior Creative Designer to join our studio team. Click here to read more Click here to close ⟩⟩⟩

The Senior Creative Designer will work closely with the studio team to produce a unified message for our customers. They will work with all business channels, taking design work from concept with the ability to produce high quality final artwork for both digital and print formats.

You will need to have excellent knowledge of Adobe CS Suite, particularly InDesign, Photoshop, Illustrator and Acrobat Pro. They will be talented creatively, have a strong knowledge of brand development and be able to generate ideas and concepts. With communication, organisational, and interpersonal skills, you will also have an excellent eye for detail. Experience of working with printers, photographers and web designers/developers is essential.

What we offer in return:

  • A competitive salary
  • 25 days holiday plus public holidays
  • Product discount scheme
  • A day off to participate in a community project of your choice
  • Subsidised onsite restaurant
  • Onsite parking
  • Great working environment including our extensive gardens

To apply, please send a covering email including your current salary details with a copy of your CV to recruitment@nealsyardremedies.com.

Warehouse Assistant

Permanent, 37.5 hours per week

Location: Peacemarsh, Dorset

The Warehouse team is responsible for ensuring all components, raw materials and stock are received and stored accurately, on time and to the required standards using the procedures set out by Neals Yard Remedies and using the company’s Sage warehousing system. Click here to read more Click here to close ⟩⟩⟩

The warehouse team have a high level of contact with the other Production depts. and the Technical team on a daily basis.

Responsibilities:

Warehouse Assistant Duties.
  • Picking stock for NYR Packing department and Subcontractors
  • Picking stock for the NYR Manufacturing department
  • Verifying and returning surplus stock from the above back to warehouse stock.
  • Carrying out and accurately documenting internal stock movements
  • Ensuring all stock both delivered and dispatched is visually checked ensuring it is in good order.
  • Ensuring all Goods in Deliveries are accurately receipted, labelled and QC documentation filled out as per Goods In procedure.
  • Driving the forklift trucks in a safe and efficient manner.
  • To carry out daily safety checks within the warehouse.
  • To keep all warehouse areas clean, tidy and safe, and remove waste for re-cycling as requested.
  • To carry out Daily PI checks as well as annual stock–takes under the direction of the Supervisor.
  • Assist in routine Health and Safety inspections on the warehouse and Racking.
  • Ensuring all plant and PPE is maintained and stored safely and correctly
  • Packing of stock sold and exported to Japan as part of their bi-monthly order
  • Accurate completion of all warehouse documentation and diligent adherence to all routines and procedures
Continuous Improvement and Self Development
  • To seek ways of improving how your own job is done and look for opportunities to do things more effectively. This includes learning from mistakes.
  • To develop your own skills and improve your own performance through seeking opportunities to learn.
Health & Safety
  • To take reasonable care for your own health and safety and of other people affected by your actions, especially in relation to the forklift.
  • To comply with NYR’s Health and Safety procedures e.g. first aid, PPE, fire, COSHH, manual handling, etc.

Person Specification:

  • The ability to perform repetitive heavy lifting.
  • Flexibility around working pattern and hours at peak times.
  • A current Reach and Counterbalance FLT licence
  • Basic to Intermediate computer literacy would be an advantage but training will be given.

What we offer in return:

  • A competitive salary
  • 25 days holiday plus public holidays
  • Product discount scheme
  • A day off to participate in a community project of your choice
  • Subsidised onsite restaurant
  • Onsite parking
  • Great working environment including our extensive gardens

To apply, please email recruitment@nealsyardremedies.com.

Work Experience/Internships

Thank you for your interest in undertaking a placement with us here at Neal’s Yard remedies. All of our work placements for 2019 have now been filled. Please check our website later in the year for details of how to apply for work experience or an internship for our 2020 intake.