Why join Neal's Yard Remedies?

There’s no better time. Natural beauty is becoming increasingly popular so why not become a part of this growing trend by joining us at Neal’s Yard Remedies.

We are an award-winning natural and organic health and beauty brand founded in 1981 in Neal’s Yard, Covent Garden and here’s why we think you’ll love working with us…

  1. We are ethical pioneers
  2. We pride ourselves on honesty, integrity and transparency
  3. While we don’t like to brag, we have been lucky enough to win some really fantastic awards
  4. We have an extensive range of beauty products and remedies

What we offer in return

Not only would you be working in a friendly and energetic environment, but we also offer you some great benefits, some of which include:

  • Generous product discounts
  • 25 days paid holiday, plus bank holidays
  • Community day
  • Pension plan
  • Essence of Neal's Yard Remedies Staff Awards
  • Social Events
  • Discounted courses covering a range of therapies

Candidate privacy

Here at Neal’s Yard Remedies, your privacy is important to us. To find out more take a look at our

To apply please email us your CV and a covering email to: (please also state which position you are interested in).

In recruiting, hiring, developing and promoting employees, we treat everyone equally irrespective of sex, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief, and places an obligation upon all staff to respect and act in accordance with the policy.

Retail

Neal's Yard Remedies is an award-winning natural and organic health and beauty brand, founded in 1981 in Neal's Yard, Covent Garden in central London, UK. A global pioneer with more than 300 outlets in 22 countries, and growing year on year - why not grow your career in our retail sales team?

If you have a desire to become a holistic beauty expert, offering a tailored service that focusses on your customer's wellbeing as a whole, we have many exciting opportunities in-store for you to grow your retail sales career. Whether you're a motivated Sales Assistant who loves to help people while delivering exceptional customer service or a dynamic Store Manager looking to grow and develop your own team, we're always on the lookout for talented and enthusiastic individuals to help us drive our brand vision and share our love of natural and organic beauty and health with our customers.

Store Manager

We have exciting opportunities for Store Managers to join and lead our shop teams!

We are looking for an inspiring leader who can motivate and develop a team, deliver the brand vision, exceed sales targets and provide exceptional customer service. You'll be motivated, committed and most importantly, passionate about our values. A strong retail background is essential along with knowledge or qualifications in natural medicines.

We currently have no roles available

Assistant Manager

We have exciting opportunities for Assistant Managers to join our shop teams. If you are looking for progression, need a new challenge or know someone that does, then please get in touch!

We are recruiting for an Assistant Manager who will be responsible for all the operational processes including driving sales, training, local marketing initiatives, profitability and the well being of the staff. You will be a great seller who drives sales targets and provides exceptional customer service. A strong retail background is essential along with knowledge or qualifications in natural medicines.

We currently have the following roles available

  • Oxford - 35 hours per week

Senior Sales Assistant

We are currently seeking Senior Sales Assistants to join our store teams. Senior Sales Assistants play a key role in the team, undertaking operational processes and assisting in the smooth and efficient running of the shop.

The successful candidate will have retail experience, excellent customer service and communication skills coupled with a keen interest, knowledge of or qualifications in natural medicines.

We currently have no roles available

Sales Assistant

We are currently seeking a Sales Assistants to join our store teams. Sales Assistants play a key role in the team, undertaking operational processes and assisting in the smooth and efficient running of the shop.

The successful candidate will have retail experience, excellent customer service and communication skills coupled with a keen interest, knowledge of or qualifications in natural medicines.

We currently have the following roles available

  • Stoney Street - 10 hours per week
  • Sevenoaks - Fixed Term - 14 hours per week

Therapy Room Receptionist

The Receptionist is responsible for answering calls, booking appointments and taking payments for therapy treatments, liaising with practitioners and general housekeeping of the reception area and therapy rooms. The successful candidate will be highly organised, have excellent customer service and communication skills coupled with a keen interest, knowledge of or qualifications in natural medicines and therapies.

We currently have no vacancies available at this time


London Office

Neal's Yard Remedies is an award-winning natural and organic health and beauty brand, founded in 1981 in Neal's Yard, Covent Garden in central London, UK. A global pioneer with more than 300 outlets in 22 countries, and growing year on year - it's never been a better time to join our head office team.

Whether you're just starting out, looking for a complete career change or taking the next step in your managerial career, we have a wide range of opportunities in our head office in Covent Garden, London. We're always on the lookout for talented and enthusiastic individuals to help us drive our brand vision in a fast paced, but extremely rewarding environment.

We currently have the following roles available

  • Visual Merchandiser
  • Visual Merchandising Manager
  • Head of UK Wholesale
  • Director of International Sales
  • PR Manager (Maternity Cover)

Please find an overview of each vacancy below:

Visual Merchandiser

Part-time Maternity cover – 3 days a week (21 hours)

Location: Covent Garden, London

We are seeking Visual Merchandiser to play a key role in the delivery of creative and commercial merchandising solutions across the following channels of the business; company stores, franchisees, therapy rooms, international, wholesale and external events. Click here to read more Click here to close ⟩⟩⟩

Based at our office in Covent Garden, the Visual Merchandiser role will involve:

  • Creating and developing the merchandising planograms for retail and international promotions
  • Create effective displays to maximise sales, providing merchandising and space management solutions, and instructions for window, table and in-store display
  • Help maintain the retail and international VM manuals that complements the Store Design Manual
  • Work with Creative and Facilities & Maintenance Manager to ensure that stores remain up to date according to Store Design Manual
  • Regular store visits to retail and franchisee stores to address merchandising challenges, coach retail teams and ensure brand consistency
  • Support the new store opening programme in UK
  • Support individual store requests, UK, international, wholesale
  • Support the international and wholesale teams with planograms for new store openings, refurbishments, assortment changes, new product launches, promotional events and window displays. This may include liaising with design agencies and local partners
  • Support the development and creation of POS, purchasing and creation of display equipment and props for monthly events and individual market needs
  • Vinyl installation, styling and small-scale practical DIY skills

What we're looking for from you:

  • Excellent organisation and planning skills, and the ability to work with own initiative/adhere to process
  • Excellent knowledge of Microsoft office including: Publisher, Photoshop, Excel, Power point and Word
  • Graphic design skills - essential for producing guidelines quickly, understanding design, making guidelines user friendly and easy to understand, understanding sizing and mock-ups
  • Strong commercial awareness, and excellent communication and interpersonal skills
  • Genuine interest in organic health and beauty
  • Good eye for detail and a passion for visual merchandising
  • Confident and assertive approach
  • Awareness of key visual trends, and a strong creative flair and finding creative solutions to merchandising challenges
  • This role will involve travel to stores and other locations, which may involve late nights and/or overnight stays from time to time, in line with the needs of the business
  • The job holder will need to be physically fit as much of the time is spent lifting and moving props and decorating store windows and fittings

To apply, please send a covering email including your current salary details with a copy of your CV to recruitment@nealsyardremedies.com.

Visual Merchandising Manager

Permanent – 35 hours a week

Location: Covent Garden, London

We are seeking Visual Merchandising Manager to deliver creative and commercial merchandising solutions across all channels of the business; company stores, franchisee’s, NYRO, international & wholesale. Click here to read more Click here to close ⟩⟩⟩

Based at our office in Covent Garden, the Visual Merchandising Manager role will involve:

  • Project managing the development of display equipment & bespoke fittings /merchandising units
  • Ensure the brand integrity is maintained at all times with ethical use of materials for graphics and display equipment
  • Working closely with Facilities and Retail on store designs using CAD
  • Leading the VM team and workload– tier management store by store programme for VM visits / installation / vinyls, esp. Christmas
  • Creating visual moodboads for shaping marketing creative briefs
  • External event visuals, e.g.workshops / festivals / PR events
  • Creating and developing the merchandising planograms for retail and international promotions
  • Help maintain the retail and international VM
  • Work with Creative and Facilities & Maintenance Manager to ensure that stores remain up to date according to Store Design Manual
  • Regular store visits to retail and franchisee stores to address merchandising challenges, coach retail teams and ensure brand consistency
  • Support the new store opening programme in UK
  • Support the international and wholesale teams with planograms for new store openings, refurbishments, assortment changes, new product launches, promotional events and window displays
  • Support the development and creation of POS, purchasing and creation of display equipment and props for monthly events and individual market needs
  • Source props, where possible make props available for international markets, help allow markets to find local alternatives
  • Forecasting and managing budget

What we're looking for from you:

  • Excellent organisation and planning skills, and ability to work with own initiative/adhere to process
  • Knowledge of space planning and fixture layout
  • Excellent knowledge of Microsoft office including: Publisher, Photoshop, Excel, Power point and Word. Graphic design skills - CAD
  • Strong commercial awareness, and excellent communication and interpersonal skills
  • Genuine interest in organic health and beauty
  • Good eye for detail and a passion for visual merchandising
  • Confident and assertive approach
  • Awareness of key visual trends and competitors, and a strong creative flair
  • This role will involve travel to stores and other locations, which may involve late nights and/or overnight stays from time to time, in line with the needs of the business
  • The job holder will need to be physically fit as much of the time is spent lifting and moving props and decorating store windows and fittings

To apply, please send a covering email including your current salary details with a copy of your CV to recruitment@nealsyardremedies.com.

Head of UK Wholesale

Full-time, based in London
(although working from UK HQ in Gillingham, Dorset office may be considered)

Competitive salary

This position is responsible for leading and growing the Neal’s Yard Remedies wholesale business. Reporting directly to our Sales Director, you will help build the wholesale strategy and drive its implementation to build sales and profitability across existing UK and new accounts. Click here to read more Click here to close ⟩⟩⟩

Key Responsibilities also Include:

  • Being active in helping to shape and drive the Company overall as a member of the Senior Managers Team
  • Producing detailed, accurate reports, budgets, forecasts
  • Rigorous monitoring and follow up of account activity
  • Building pro-active and productive relationships with the people who manage the accounts
  • Working collaboratively with colleagues in marketing, NPD, VM and other departments across the business
  • Leading and managing your team

What we're looking for from you:

  • Significant experience and a successful track record in a similar role within beauty/wellness
  • Drive, focus, highly commercial
  • Excellent negotiation skills and ideally multi-channel sales experience
  • Solid IT skills, numerate and high attention to detail
  • Naturally embodies and reflects our values

To apply, please send a covering email including your current salary details with a copy of your CV to recruitment@nealsyardremedies.com.

Director of International Sales

Location: London

Competitive Salary and Benefits Package

In this position you will lead the strategic development of our international business and UK Wholesale business, building productive business relationships and sales to achieve our ambitious business plans. You will also play a key role as a member of our Executive Team, managing the business on a day to day and strategic basis. Click here to read more Click here to close ⟩⟩⟩

Key responsibilities are to:

  • Develop and implement the strategic plans for both International and UK Wholesale, to achieve business targets.
  • Develop, execute and deliver the annual departmental P & L in line with Company strategy.
  • Grow and maintain strong, productive relationships with our overseas partners and retailers to drive their investment in expanding and supporting NYR in their market.
  • Develop and implement strategies to launch NYR into new markets or channels.
  • Working with our Marketing Director, create the International Marketing Calendar, adapting by region.
  • Manage communication with each region, hosting conferences or regional meetings.
  • Support business partners in delivering new store fitouts, VM generally, retrofits and refurbishments.
  • Work with the UK logistics team to ensure arrangements for exports are accurate, compliant and run smoothly.
  • To provide inspirational leadership, management and support to the UK Wholesale and International teams day to day.
  • Ensure the values and concepts of NYR are promoted through Wholesale and International channels.
  • To lead the values ‘Essence of Neal’s Yard Remedies’ across the business.

To be successful in this role you will need:

  • A degree level education or equivalent.
  • A successful track-record in a similar role with significant sales experience in managing overseas, cross-cultural relationships.
  • To be able to demonstrate a strong track record in both strategic thinking and planning, and implementation skills.
  • Confidence to work on your own initiative yet take direction well.
  • Outstanding negotiating skills.
  • An understanding of the beauty/personal care marketing in at least 5 of the key markets we operate in.
  • To be inspired by and able to work to the ‘Essence of Neal’s Yard Remedies’ – our values.

This role is based in our Covent Garden office but you will need to spend some time at our office and Eco factory in Dorset along with regular international travel.

To apply, please send your CV and covering letter including your current salary details, to Kim Read, our Director of People & Development, kread@nealsyardremedies.com. If you would like to arrange an initial call to talk through any further details, please also drop Kim an email and she will arrange a time to speak.

PR Manager (Maternity Cover)

Maternity Cover

Location: London

Organic, natural health and beauty pioneer, Neal’s Yard Remedies, is looking for an experienced PR Manager for maternity cover (6 – 12 months). Click here to read more Click here to close ⟩⟩⟩

This is an exciting role for a passionate candidate to help drive the company vision of making a positive difference to people and the planet through ethical, organic and sustainable health and beauty. Reporting to the Head of Brand Communications and supported by the PR and Social Media Assistant, the role is responsible for communicating key brand messages, driving brand editorial and features as well as establishing and maintaining press relations.

Responsibilities include:

  • Research, write and distribute impactful press releases and press packs to target media to support product launches and brand campaigns
  • Manage the UK and International PR Calendar
  • Implement and build the in-house PR strategy for the UK and international ensuring that the plans and activities fit with overall brand objectives, improving brand awareness, driving editorial through exposure and brand features in key titles
  • Monitor and analyse PR coverage to report engagement and ROI on all press activities including new product launches and brand stories
  • Build and maintain relationships with key journalists, consistently interacting with UK press through regular meetings, responding and answering queries
  • Work with the Social Media and Digital Engagement Manger to build an integrated PR/Influencer and Social Media plan
  • Identify promotional links with UK and international publications and partners such as covermounts/subs offers
  • Support PR and Social Media Assistant to maintain an up to date press database
  • Manage global award strategy as well as writing and submitting entries
  • Support any inflammatory requests or crisis management situations or issues
  • Execute PR events for UK and international markets
  • Write and edit in-house communication pieces, speeches and quotes for key NYR spokespeople and managing press interviews with NYR staff
  • Identify key trends in appearing press and periodically report back to the wider business
  • Manage and support PR and Social Media Assistant

Necessary skills and experience:

  • Natural health and beauty experience preferable, but not mandatory
  • Experience within a public relations/press office role, with proven experience pitching and securing coverage and features
  • Excellent copywriting and verbal communication skills, with the ability to build strong relationships with external and internal stakeholders
  • Experience writing press releases and pitches
  • Good understanding of PR measurement and the importance of ROI for PR activities
  • Confident and intuitive with exceptional attention to detail

To apply, please email pressoffice@nealsyardremedies.com with your CV.


Dorset Head Office & Factory

Neal's Yard Remedies is an award-winning natural and organic health and beauty brand, founded in 1981 in Neal's Yard, Covent Garden in central London, UK. A global pioneer with more than 300 outlets in 22 countries, and growing year on year - it's never been a better time to join our head office team at our eco-factory in Gillingham, Dorset.

We currently have the following roles available

  • Senior Formulation Chemist
  • Formulation Chemist
  • Temporary Packaging Assistants
  • Receptionist / Administrator
  • In-House Photographer/Videographer

Please find an overview of each vacancy below:

Senior Formulation Chemist – Permanent Contract

Full Time: - 35 Hours

Location: Peacemarsh, Dorset

We are seeking an experience Formulation Chemist to manage the formulation of our new and innovative products across beauty, aromatherapy and natural health categories. Click here to read more Click here to close ⟩⟩⟩

Based at our award-winning eco factory in Gillingham, Dorset, home to our head office, the Senior Formulation Chemist role will involve:

  • Manage the formulation and development of new and innovative products
  • Work alongside manufacturing to ensure all new products can be scaled up appropriately
  • Work with internal manufacturing or external subcontractors/suppliers to develop innovative product solutions to support NPD strategy
  • Work closely with the Brand and Marketing teams to provide support for copy and claims for new products
  • To implement the technical guidelines and policies
  • To ensure all products are suitable for their intended markets and progress relevant registrations as appropriate
  • To work cross functionally with departments such as procurement on key strategic projects that support NPD Strategy, cost-saving & business improvement
  • Develop a culture of "R&D and Innovation" within the Team, coaching junior colleagues to achieve their business and personal objectives and supporting their development
  • Input to the Formulation budget requirements on specific projects

What we're looking for from you:

  • BSc (or equivalent) in Chemistry, Biology, Pharmacy or alternative related discipline.
  • Experience with a cosmetic/pharmaceutical/consumer goods development role.
  • SCS Diploma in Cosmetic Science is desirable
  • Previous experience and full working knowledge of current EU and US regulatory requirements for the development and manufacture of health & beauty products.
  • Proven track record in overcoming formulation challenges such as development and scale-up of manufacturing processes.
  • Thorough knowledge of good laboratory practices (relevant accreditation) principles of sample preparation, measurement and analysis.

What we offer in return:

  • A competitive salary
  • 25 days holiday plus public holidays
  • Product discount scheme
  • A day off to participate in a community project of your choice
  • Subsidised onsite restaurant
  • Onsite parking
  • Great working environment including our extensive gardens

To apply, please send a covering email including your current salary details with a copy of your CV to recruitment@nealsyardremedies.com.

Formulation Chemist – Permanent Contract

Full Time: - 35 Hours (Monday - Friday)

Location: Peacemarsh, Dorset

To assist with the Formulation of new and innovative, products across beauty, aromatherapy and natural health categories aligned with Neal's Yard Remedies' ethical and sustainable brand values and all required quality and regulatory standards across our markets. Click here to read more Click here to close ⟩⟩⟩

Key Responsibilities to include:

  • To develop/assist in developing formulations according to briefs set by NPD.
  • To stability test all developed products and ensure their stability and safety on the market.
  • To assist with collation of data for preparation of Product Information Packs on all developed formulae.
  • To carry out/assist with the preparation of samples for volunteer and clinical trials.
  • To carry out/assist with scale-up of new products.
  • To liaise with internal and external contacts regularly to ensure timely delivery of New Products to the market.

What we're looking for from you:

  • A-Levels (or equivalent) in maths/science related subjects (Essential)
  • BSc (or equivalent) in Chemistry, Biology, Pharmacy or alternative related discipline (Desired)
  • Experience within a pharmaceutical/cosmetic/consumer goods development role (Essential)
  • SCS Diploma in Cosmetic Science (Desired)

To apply, please send a covering email including your current salary details with a copy of your CV to recruitment@nealsyardremedies.com.

Temporary Packaging Assistants

Full Time: 37.5 Hours – Monday to Friday, possibility of shift work.

Fixed term – 5-week contract from 14th January to 15th February 2019

Location: Peacemarsh, Dorset

Based at our award-winning eco factory in Gillingham, Dorset, home to our head office, the Packaging Assistant role will involve: Click here to read more Click here to close ⟩⟩⟩

  • Packing NYR products effectively and efficiently
  • Completing Quality Control packing documents
  • Operating pump trucks
  • Printing bar code labels and cartons

What we're looking for from you:

  • Experience working in a factory environment is advantageous
  • Being a great team player
  • Have attention to detail
  • Effectively follow instruction
  • Have good judgement and a common-sense approach
  • Have the ability to multi-task

To apply, please send a covering email with a copy of your CV to recruitment@nealsyardremedies.com.

Receptionist / Administrator

Part Time: 22.5 Hours. Permanent

Location: Peacemarsh, Dorset

We are seeking a customer focused individual to provide a professional, friendly and welcoming front of house service at our award-winning eco factory in Gillingham, Dorset, home to our head office. Click here to read more Click here to close ⟩⟩⟩

The Receptionist / Administrator role will involve:

  • To be the first point of contact for all visitors to site ensuring that the appropriate Site Induction procedures are delivered and that all hosts are advised of their arrival in a timely manner
  • Answer telephone calls in a friendly and professional manner, take responsibility for the call until the enquirer is satisfied - forward onto extensions or take messages and pass on as relevant
  • Welcome and assist any staff, visitors, contractors or therapy patients, and liaise with relevant NYR host
  • Deal with all enquiries coming into the email inbox on a daily basis and file as appropriate
  • Sort incoming mail, ensure outgoing mail is franked correctly, bundled and ready for collection, liaise with Post Office staff as necessary
  • Ensure that all visitors/contractors are attended to in-line with the sign in process and are made aware of the NYR Emergency Evacuation procedures
  • To take the lead on preparation for any external visits to site
  • General administration and support to the wider business, specifically the Facilities team
  • Maintain staff signing in sheets for fire, health and safety and communications purposes and produce on a weekly basis
  • Take bookings for therapies, liaising with practitioners
  • Reconcile the daily kitchen takings to the centralised excel spreadsheet
  • Assist senior members of staff with making travel arrangements
  • Oversee meeting room bookings and liaise with the kitchen regarding catering requirements
  • Responsible for stationery ordering

What we're looking for from you:

  • Friendly and welcoming, whilst remaining calm under pressure
  • Proven Customer Services Skills
  • Able to demonstrate excellent organisational skills
  • Confidence to work under own initiative, yet take direction well
  • Able to plan and manage own time effectively
  • Good attention to detail

To apply, please send a covering email including your current salary details with a copy of your CV to recruitment@nealsyardremedies.com.

In-House Photographer/Videographer

Full Time: - 35 Hours

Location: Peacemarsh, Dorset

We are seeking an experienced Photographer to develop and maintain all internal photographic and video requirements. With particular emphasis on the strategic importance of the development of our photographic and video content, deliver a standard of excellence with impeccable attention to detail and a modern style that is aspirational and drives brand awareness and impacts sales. Click here to read more Click here to close ⟩⟩⟩

Based at our award-winning eco factory in Gillingham, Dorset, home to our head office, the In-House Photographer/Videographer role will involve:

  • Assisting with the developing of an extensive still and moving image library
  • Ensuring that the image library has clear guidelines and hierarchy of use for roll-out to channels, particularly global partners
  • Responsible for internal moving and still imagery
  • Supporting all platforms and channels with image requests
  • Retouching to a satisfactory standard and ensuring all product are shot or filmed pin sharp
  • Adhering to and guarding studio process, ensuring all work is signed off prior to proofing with brief owner
  • Supporting our team with managing effective quarterly content delivery with external creative teams, photographic or moving. Supporting on recruiting, casting, sourcing props and set build when required
  • Inputting into the creative calendar for the key shoot dates throughout the year
  • Assisting with the organizational elements of the photographic and video shoots planned
  • Providing support to the Head of Creative at the agreed photographic and video shoots
  • Supporting the art-working team with ad hoc projects ad as and when required as agreed with the Head of Creative
  • Working collaboratively with the total marketing team to seek out opportunities to develop increasingly consistent and aligned plans and creative content
  • Keep up to date with trends on digital and social video content and drive skillset development

What we're looking for from you:

  • Demonstrable moving or still imagery experience (either agency or client side) preferably in beauty or fashion sectors
  • Experience of product and lifestyle photography
  • Knowledge of best practice for product photography set ups and lighting
  • A portfolio of photographic and video shoots
  • An impeccable eye for detail and skill in propping
  • Strong interpersonal skills cross functionally
  • Significant design skills & retouching capabilities
  • To develop knowledge of layouts, graphic fundamentals, typography & limitations of the web
  • To develop knowledgeable skillset in software such as CS and Premiere, as well as intermediate level IT skills in Word, Excel & PowerPoint.
  • Traveling for shoots or filming
  • Maintain a positive, can do attitude under pressure

What we offer in return:

  • A competitive salary
  • 25 days holiday plus public holidays
  • Product discount scheme
  • A day off to participate in a community project of your choice
  • Subsidised onsite restaurant
  • Onsite parking
  • Great working environment including our extensive gardens

To apply, please send a covering email including your current salary details with a copy of your CV to recruitment@nealsyardremedies.com.