Effectively cleanses, calms and cools irritated sensitive skin

Gentle yet effective, this certified organic fragrance-free cleansing milk cools and soothes sensitive skin as it melts away everyday impurities without stripping, for a deeply calming cleanse. Expertly formulated with powerful natural botanicals to comfort and soothe reactive skin, organic borage oil calms and hydrates, while organic aloe vera cools and moisturises. Sensitive skin is left cleansed, calmed and cooled.


Organic borage oil and liquorice root extract soothe and condition sensitive skin, while antioxidant organic edelweiss extract helps to support the skin’s natural barrier.


Organic aloe vera comforts and cools irritated skin instantly, providing a moisture boost to soothe and refresh.

Sensitive Skin Solutions

  • Effectively cleanses, calms and cools sensitive skin
  • Fragrance and alcohol-free
  • Dermatologically tested
  • Certified organic
  • Vegan approved

Use morning and evening. Massage into skin with fingertips and wipe clean with cotton wool. 

For results you’ll love, follow with Sensitive Restore + Smooth Serum, and either Sensitive Replenish + Balance Moisturiser, or Sensitive Soothing Moisturiser. This cleanser can be used as the second step in your double cleanse routine, after Sensitive Comfort + Hydrate Micellar Cleanser.

Warning: Avoid contact with eyes. Avoid use in case of known allergy to listed ingredients

Aqua/Water, Glycerin, Helianthus Annuus (Sunflower) Seed Oil, Theobroma Cacao (Cocoa) Seed Butter*, Cetearyl Glucoside, Cetyl Alcohol, Levulinic Acid, Aloe Barbadensis Leaf Juice Powder*, Cetearyl Olivate, Sorbitan Olivate, Sodium Anisate, Borago Officinalis Seed Oil*, Sodium Levulinate, Acacia Senegal Gum, Potassium Sorbate, Xanthan Gum, Tocopherol, Leontopodium Alpinum Flower/Leaf Extract, Citric Acid, Sodium Benzoate, Glycyrrhiza Glabra (Licorice) Root Extract*. *Organic. Of Total Ingredients: 99.5% Natural Origin, 95% Organic.


Customer Reviews

Based on 11 reviews
Helen L.
Excellent for sensitive/dry/flushed skin

Just bought my second bottle. Tried everything in my sensitive /Red prone skin. This works wonders and a little fire a long way.

Jenny C.
Great Replacement

I’m so pleased I’ve found this soothing cleansing milk. I used to used a clarins cleansing milk but it has been discontinued and I’ve tried a few before this which were no good at all. This is perfect, it is soothing, it cleanses well and smells nice. I couldn’t ask for more.

Emma T.

Love it- so good for eczema prone/sensitive skin.

The best cleanser I have used.

I have eczema, I am under the care of a dermatologist.
My skin is extremely sensitive and reacts allergically often, which is why I have been prescribed a biological drug/ injection to control my skin.
I have been using sensitive skin soothing milk since Neals Yard, stopped selling Soothing Starflower cleanser.
I find Neals Yard Sensitive Cleanser, very soothing so have used this consistently since I found out I am allergic to parabens.
It is the only product I use on my face, and my skin is pretty good at present. Pretty good for me is pretty amazing. Thank you

Kate F.
Best cleanser!

I have tried many cleansers for my sensitive skin, and this is by far the best! My 13 year old is now hooked too. ❤️

Best cleanser for sensitive skin

This cleanser is so soothing on sensitive skin and it doesn't dry my skin out! I've sampled cleansers from other brands but I always find myself coming back to this one because it's the only cleanser that doesn't irritate my skin or leave it feeling tight. It does an amazing job at removing eye makeup - I apply a few pumps to dry skin, gently massage around my face then rinse with a washcloth. It also has a lovely mild chocolate scent (it must be from the cocoa butter!) I would highly recommend this cleanser to anyone struggling with sensitive skin :)

Only thing I can use on my sensitive skin

My skin is so sensitive it had got to the point where no other cleanser worked for me and I had dermatitis from my face mask that was getting worse. I had tried this years ago when it had a very slightly different formulation, I liked it but felt it was perhaps not cleansing enough. I thought I would give it another try as I was desperate, it immediately left my skin calm and seemed to help with the redness. Its a good balance of not leaving a noticeable residue which clogs pores whilst leaving my skin feeling nourished and soft. I use this every day and it has helped my dermatitis disappear and overall appearance of skin. (I don't use it as recommended with cotton pads as its too much friction on my skin, I just rinse it off.) This is the only face wash that I would recommend for sensitive skin and I hope its never discontinued!

Worked well for me

This may not work well for everyone but it is really great for my sensitive acne prone skin. It has a light pleasurable sent and absorbs well into my skin. I often don't even need to use a moisturiser following application.