Love the soap. Not too strongly scented and lathers up really well. But I was shocked to open the box to find the soap wrapped in plastic. I have referred back to your website and read your explanation. However this is not good enough. I bought this soap to contribute in a small way to helping the environment by using less plastic so I won’t be buying this again until the plastic wrap issue is resolved...Response from NYR on 09.06.20 'We are sorry to hear of your disappointment. Please do contact our Customer Care team at advice@nealsyardremedies.com if you would like to discuss this further.'

Excellent soaps, but why are they wrapped in plastic, inside a paper box?...Response from NYR on 28.05.20 'We are pleased to hear that you like our soaps so much. We have recently reformulated our certified organic soaps from using a sustainable source of palm oil to using a base derived from organic coconut oil, meaning that they’re now completely palm-oil free. However, without this ingredient, the essential oils used cause the soaps to ‘sweat’ over time. Therefore, to maintain the integrity and quality of the soaps, we’ve decided to wrap them in a plastic which is Linear Low-Density polyethylene. While this plastic is recyclable, not all councils collect with normal kerbside recycling. If this is the case, many supermarkets should be able to recycle it at their recycling point. We are always seeking for alternative, more sustainable packaging, and hope to be able to remove this wrap once we resolve the issue.'

Bristol is a very hard water area and at the moment because I am in the highly vulnerable category I am shielding. I bought this soap originally because of it's lack of Palm Oil, plastic micro beads and the fact that it has a very low carbon footprint. However, as I am now washing my hands 10 - 12 times every day it has proved to be excellent. The lather it produces is incredible after the most cursory swish under the tap, and also lasts an incredibly long time. Would highly recommend.

I love this soap. I use it all over my body and face. I have eczema and psoriasis that responds badly to most perfumed products but this soap I have no problems with. Lasts well too. All over squeaky clean.

I am in my 30s and still have breakouts. This helps take my make up off in one go as I don’t have time for any lengthy night time rituals, helps balance my skin without leaving it tight or dry and also smells DIVINE which is a treat just before bed. Love it!

Cannot believe how smooth this feels on my skin. The best bar of soap I have used in many years. It almost feels like you are using a moisturiser rather than a bar of soap.

I only had this a week before it had melted away in the shower!!