I've just come onto your website to ask exactly the same question about refills. What a waste of a beautiful piece of glass. This is the most gorgeously scented liquid soap ever, but the waste worries me a lot. I would imagine in supermarkets like Waitrose, you would never be able to have refill facilities. However, a small step towards less waste, initially, would be selling the product in just a bottle (along with the original), so that customers can keeping the pump top and put it on the 'bottle-only product' (less plastic!)

Love this soap but really disappointed & surprised that Neals Yard don’t offer a refill service. Surely it’s not that difficult and reducing waste should be a priority for all companies with a conscience

Such a shame the scent used to be refreshing and lovely , barely any scent now formula has changed

Love this hand wash. Beautiful lasting scent and loved by both my boys and myself. The bottles make fabulous vases for one or two stems and if put onto windowsills in sunshine give gorgeous colours round my kitchen.........previous reviewers, give it a go.

This is my favourite hand wash. The smell is beautiful and your hands feel clean and fresh after use. Perfect!

I wash my hands in excess of 15 times a day as I have a young family and dog. My hands crack and bleed and are very painful. NOT any more!! This soap is SLS free and leaves your hands clean, soft and smelling lovely. It does not foam like conventional soap, but does lather to leave your hands feeling clean. I love it.

This gentle handwash leaves your hands beautifully soft and leaves a fresh scent..my special soap (the kids have their own handwash!)**From a recent survey**

Like the hand lotion- lovely fresh smell and moisturising. Doesn't dry out my sensitive skin. Only downside is that it's a bit pricey, but then it is a good quality product and glass bottles look smart in the bathroom.