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Frankincense Intense™ Lift Cream 50g

Customer Reviews

Frankincense Intense™ Lift Cream 50g Customer Reviews

GBP 68.0

£68.00

Frankincense Intense™ Lift Cream 50g
Overall Rating : 3.6 / 5 (42 Customer Reviews)
  • 23 5 star reviews
  • 3 4 star reviews
  • 3 3 star reviews
  • 2 2 star reviews
  • 11 1 star reviews
3.6 / 5 (42 Customer Reviews)
  • 23 5 star reviews
  • 3 4 star reviews
  • 3 3 star reviews
  • 2 2 star reviews
  • 11 1 star reviews

Where reviews refer to foods or cosmetic products, results may vary from person to person. Customer reviews are independent and do not represent the views of Neal's Yard Remedies.

?!?

1

What happened to my favorite cream?!? You've changed it all - the texture is significantly thicker and that gorgeous smell that I bought it solely for..... It's gone!!! And you've done this radical change without warning, without consulting the users, without even announcing it!? I can't believe, I'm so disappointed! No, no, no, you definitely lost me! :-((((

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brilliant

5

Post menopause, my already dry skin, became even dryer. This cream is rich and silky, and smells delicious as an added benefit. I use it at night and my skin is now still well hydrated in the morning, feels more comfortable and appears to have fewer lines. This cream may be expensive, but it's worth it!

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Bad batch

1

I have been using this cream for years, but I have been sent a bad batch twice. It smells like cooking oil. I am extremely disappointed. Also I have been promised a refund, when I would have prefer this cream, but the customer service couldn't be sure when they will have a new batch. Difficult to now order online because I am worried about it being off again. 

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Awful cream

1

I originally bought this in the trial pack.  A nice thick cream. Bought full size version which is runny and is causing an allergic reaction.  To get a refund I’m told I need a drs certificate.  What utter nonsense.  Ranges like Clarins and Clinique have a much better customer service and don’t expect their customers to jump through hoops.  I’ll be reverting to their products in future.

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The only one

5

This is the only product of NYR that represents any interest to me, since it has intriguing ingredients list, especially Prinsepia Utilis and Bassia Butyracea oils (yes, I'm a user who thinks that better leave the cooking oils in the kitchen and not for expensive cosmetics, so when I spend money I'd like lavish, exotic concoctions, not something I can buy cheaper in litres from the supermarket!). I ADORE the smell, I'd like it to be much more prominent, I'd buy this cream even for that smell only! I have to specify that I use this cream after 2 other products (serum and my unique oil blend) so as part of this set it works perfectly fine. The only contra is its unstable structure meaning that the oil phase separates from the water phase too easily - from the slightest stirring. This should be fixed by adding an extra emulgator. I add a tiny bit of sugar powder (the quickest way with materials at hand). And there I have my favorite NYR product! Oh, and I'm 46 if it makes any difference.

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Disappointed

2

Really keen to try this cream as well promoted on the shop. Smells lovely but has given me spots and made no difference whatsoever to my skin. I even started using a 'normal' moisurizer afterwards

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Different texture from 2017

3

I bought a pot of this moisturiser ( gold lid) in 2017 and 2018. The aroma has been equally beautiful in both pots but the texture is different. It's not as soft, silky and easily absorbed as the 2017 pot. I thought I'd found my favourite moisturiser when I bought it in 2017. I understand that natural ingredients can perform differently for many reasons, time of the year, etc,. but the texture of the second pot doesn't suit me as much as the first. I'm using it but not enjoying it as much as the 2017 pot for which I left a review at the beginning of 2018

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Has the formulation changed?

3

I really enjoyed using this last year. It felt lighter & more absorbed by the skin. This year it feels heavy and 'sits' on the skin causing an uncomfortable 'damp' feeling when in a warm environment. I stopped using the serum, etc., because of the texture so I felt happy when I found a formulation that I'm sure was lighter. I love the fragrance as I find it comforting & relaxing

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Love the product but!

5

Just received my first pot after trying other products. My first impression was the fact that a good proportion of the £65 was spent on the packaging! I know presentation is important but it gave me the impression that was priority! I'm sure the product will be fantastic though too xx

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Disappointed

1

I have used products with frankincense in before with positive results so when I saw your new product ‘Frankincense Intense’ I was excited to use it after reading plenty of positive reviews. I have now been using the cream for just over 6 weeks and have not seen a change in my skin at all. I am really disappointed as the product was not cheap and with no visible change at all in my skin, I now have half a jar left which I will probably not now use

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Frankincense Intense™ Lift Cream 50g Customer Reviews

GBP 68.0

£68.00

Frankincense Intense™ Lift Cream 50g

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