Contact Us

An important update about gift cards.

Whilst our stores are currently closed, and we’re temporarily unable to accept gift cards as a payment method online, we’re pleased to let you know that our team are on hand to help by phone or email.

Just drop us a line at Giftcards@nealsyardremedies.com or call 01747 657700 and our team will be delighted to help.


Online order enquiries.

For updates on your online purchase, delivery information and returns, or something’s not quite right with your order, we’re here to help.

Live Chat or message us here.

Phone: 0800 470 3245

We're here from 8am to 6pm, Monday ‐ Saturday

We're closed on Sundays and bank holidays


Bespoke advice from our wellbeing team.

If you need advice or information on our products, natural remedies, courses, therapies and stores, or something’s not quite right with our service, our expert team is on hand to help.

Phone: 01747 834 634

Email us at: advice@nealsyardremedies.com

We're here from 10am to 5pm, Monday - Friday

We're closed on weekends and bank holidays


Therapies advice

For specific advice and information about our therapies please email the team directly at therapies@nealsyardremedies.com


Contact Us

Consultants and customers of our social selling business should contact us via email. Our advisors will respond as quickly as possible to any issues or queries relating to our products, booking a party or becoming a consultant.

01747 834644

Outside UK: +44 (0) 1747 834644

enquiries.uk@nyrorganic.com

Opening hours

  1. Monday - Friday: 9am - 5pm
  2. Saturday: Closed
  3. Sunday: Closed

Any individuals or groups wishing to visit should outline their request by email. Requests will be responded to on an individual basis.

01747 834 600

reception@nealsyardremedies.com

Opening hours

  1. Monday - Friday: 9am - 5pm
  2. Saturday: Closed
  3. Sunday: Closed

8-10 Neal's Yard, London, WC2H 9DP

020 3119 5995

pressoffice@nealsyardremedies.com

Opening hours

  1. Monday - Friday: 9am - 5:30pm
  2. Saturday: Closed
  3. Sunday: Closed

New Online Courses:with our classrooms currently closed due to COVID-19, we have created a range of online workshops for you to enjoy from the comfort of your own home. Come and join our resident experts and other like-minded people in our virtual classroom and explore the wonderful benefits of natural remedies. For further information click here.

We’ve been running courses for over 30 years in all areas of Natural Health, Beauty and Wellbeing. Our courses are taught by some of the world’s leading practitioners and are suitable for complete beginners as well as practicing therapists and offer a range of qualifications. We believe that learning something new should be inspiring, enjoyable and empowering.

8-10 Neal's Yard, London, WC2H 9DP

020 3119 5904 (Please note - our team are currently working remotely from home and are therefore unable to answer phone enquiries.)

Please contact us via email at:

courses@nealsyardremedies.com

Opening hours

  1. Monday - Friday: 9:30am - 5:30pm
  2. Saturday: Closed
  3. Sunday: Closed


www.nealsyardremedies.com (‘Site’) and the Neal’s Yard Remedies mobile app (‘App’) are operated by Neal’s Yard Remedies. We collect information that you provide to us by using our online features, filling in forms on our Site or via our App. This includes information provided at the time of registering to use our Site and App (where applicable), subscribing to our services (where applicable), ordering products and services through our Site and App, personalising our Site and App with your preferences, posting material, through in-store interactions or requesting further services.


In addition, we may also collect non-personally identifiable information, such as location data, pages viewed, computer type, screen resolution, operating system version, internet browser type and version, information collected through cookies, pixel tags, web beacons, and other technologies, and other data. Because this non-personal information does not personally identify you, we may collect, use and disclose this for any purpose and will be retained only for so long as to fulfil a legitimate business need.