Our Eco Factory & Therapy Rooms


Welcome to our eco-factory in Gillingham, Dorset
Gillingham is home to our eco-factory where we make all of our skincare products and natural remedies. Please note that the eco-factory is not open to the general public. Any individuals or groups wishing to visit should outline their request in an email and send it to reception@nealsyardremedies.com. Requests will be responded to on an individual basis.

For individuals wishing to collect orders from our Eco-Factory please contact mail order on 0845 262 3145. Please phone in orders before 12:30 to allow us enough time to pack your order. You will need to visit the reception before 5pm to pick up your order. Payment can only be taken prior to your arrival by telephone.

Contact Us

Neal's Yard Remedies
SP8 4EU                                                      
General enquiries:
01747 834600

Customer Services:
01747 834634

Mail Order:
0845 262 3145
How To Find Us

The factory is on the northern edge of Gillingham on the B3092 towards Mere.  If you are coming from the South, leave Gillingham heading towards Mere, pass the Dolphin pub on the right. You will then come to a small roundabout with a road off to the left called Marlott Road. Go ahead at this small roundabout, and then turn immediately left into NYR, which is opposite Mahunas Indian Restaurant.

Coming from the north (from the Mere direction), pass through Milton on Stour then when you see Mahunas Indian Restaurant on the left, turn right into NYR. If you overshoot, go round the first small roundabout and come back on yourself.

The NYR building is set back from the road and part of it is a distinctive 4-storey blue warehouse and the other part is a single storey wooden building. You can't miss it!