Seed to bottle brand ethics | Neal's Yard Remedies

From Seed to Bottle

We carefully trace every ingredient's journey, whether they're from our organic gardens in Peacemarsh or trusted farmers worldwide

Cosmetic products with a focus on labels, set against a neutral background. Product display with text about label refreshment on a white background

  • 5 stars: 29 (66%)
  • 4 stars: 4 (9%)
  • 3 stars: 2 (5%)
  • 2 stars: 1 (2%)
  • 1 star: 8 (18%)
T
Tansy D.
Lovely oil

Its a beautiful aroma and very uplifting, not as long lasting once applied, as I might like but still very lovely. Even if you buy 2.5 ml it comes in a 10ml bottle, handy for blending the oil with a carrier, but a little confusing when I first opened the package. Beautiful oil, rose is one of my favourites

s
sabs
Genuine pleasure

One of the most amazing scents - a single drop is enough to make you realise a rose garden in summer. Only minor complaint the bottle is too big for the 2.5mls content. Do try it out-you won’t be disappointed.

K
Karine W.
Rose Otto Essential Oil 2.5ml

This is the most beautiful fragrance on earth. I mix it with a little carrier oil and put it on my wrists and neck and hair and its fragrance lasts throughout the day. I love it.

N
Nino K.
Quite strong smell not for me

Rose Otto has quite strong smell. I understand why it’s expensive but this smell isn’t for me.

C
Cathie W.
Love this oil

Love the smell

J
Jenette S.
Echo of roses

A flavour of youth and belonging - memorable

Q
Q
Rose Otto essential oil

Love this essential oil! Has delicate and rich rose scent.

Z
Z.Z.Z. S.

It nearly killed me opening your essence bar took 30 mins I had to a very sharp dangerous knife. I am and artist very good with hands.

T
The O.W.
A Rose Smell with Depth

Neal’s Yard Rose Otto has a complex aroma, which is why you only need a little to get a bouquet of rosiness. I use this essential oil with confidence in creams, balms and sprays I make for my customers.

A
Anita
Great as a perfume

This Rose Otto essential oil has a beautiful scent. I use it as a perfume as I feel it will be more healing than usual perfumes. I bought it as a special gift for myself. It doesn't always smell great from the bottle but I find it is great when applied to my skin.

C
Christi
Not sure if it is organic

Would be nice to have a CoA and if it is organic, clearly stated.

S
SD
Very poor

No oil in the bottle just a layer of resin at the bottom

n
nga y.c.
good quality

best quality of Rose Otto essential i can buy in the market

J
J S.T.
Smell good but only half a bottle full

Really love the smell, but the oil that I received only about half a bottle full.

J
Justine T.
Rose Otto

Gorgeous scent but oil was solidified inside!

A
Ann C.
Delivery

I never received my expensive rose Otto oil. I think it was Evri who never delivered it although they said they did. I think you should use a different delivery service especially as the one item is so expensive. My small business cannot afford to lose money like this. Apologies if this is so negative, you are usually with good quality products.

K
Kath N.
Disappointed by the product

When the product arrived in 10 ml botte there was clearly nothing in the bottle that even represented 2.5ml (whatever that is). The website should be clearer about the fact that the item will be sold in a 10 ml bottle. I feel like I have been ripped off. When I opened the bottle there was nothing in it - if that represents 2.5ml wow!!

J
JFY &.B.L.J.&.B.L.
Empty bottle

The product was empty! I opened the lid as well to make sure, not 1 drop came out. I contacted customer service, but got no response. Have been shopping Elsewhere since. I wasted more than 35./ £. It’s probably a genuine mistake , but an apology would have been appreciated

F
Fionna H.
Roship oil

Love it

J
Jenny B.
Rose otto

Bit puzzled the oil had solidified but apparently it does this if it's cold

K
Karen W.
Rose Otto Essential Oil

Though quite expensive, it has proven to be worth the money. I like to blend it with jojoba oil and use as a moisturiser. The fragrance is uplifting and my complexion radiant.

C
Celine H.
Stagnant

Drove 50 miles to the Hereford Store to pick this up. It was either stagnant or they gave me palmarosa instead.

M
Maja G.
The best Rose Otto

Cannot find any better. Only SUCH a shame that ordering such a small and pricey item requires me to pay such a high postage cost!

S
Susan M.
Great oil!

Lovely oil but very expensive - a little goes a long way!

c
c k.
Fantastic smell

Fantastic smell of rose that makes my day

M
Mrs L.S.
A gentle scent which fills the room

I've used Neal's Yard rose otto oil for several years in an oil infuser. It is the most exquisite oil which smells not slightly of roses, or of a mixture of rose and other (cheaper) oils, but wholeheartedly of plunging one's nose straight into a rose-bush. It lasts astonishingly well and only a tiny amount (one drop) is needed: the next day the room still smells absolutely gorgeous but it is not the slightest bit overpowering (when used in the tiny doses suggested).

J
Jan B.
Rose Otto Essential Oil

I have used the rose oil in a defuser as a warm aroma to welcome visitors.

X
Xiaoxi C.

Rose Otto Essential Oil 2.5ml

J
Julia W.
Thrown Away!

I bought this as a gift and had it sent direct from you with 2 other items to my friend. It was loose in the box and sadly my friend didn’t see the little bottle and threw it away with the box, in the recycling bin, thinking the other 2 items were her gift! I think it may be time to look at your way of packaging such a tiny bottle that is so easily missed when sent as an unknown gift! Rather expensive lost gift! Oh dear!

A
Anna H.
Relaxing and warming Rose Otto

There is an aroma of something ancient and beautiful in this essential oil. A few drops on the insider of the wrist - you don’t need a carrier oil - helps with ensuring a good night’s sleep or use anytime you feel stressed.