Vitamin E & Avocado Night Cream 50g

Customer Reviews

Vitamin E & Avocado Night Cream 50g Customer Reviews

GBP 22.0

£22.00

Vitamin E & Avocado Night Cream 50g
Overall Rating : 3.79 / 5 (38 Customer Reviews)
  • 23 5 star reviews
  • 1 4 star reviews
  • 4 3 star reviews
  • 3 2 star reviews
  • 7 1 star reviews
3.79 / 5 (38 Customer Reviews)
  • 23 5 star reviews
  • 1 4 star reviews
  • 4 3 star reviews
  • 3 2 star reviews
  • 7 1 star reviews

Where reviews refer to foods or cosmetic products, results may vary from person to person. Customer reviews are independent and do not represent the views of Neal's Yard Remedies.

Feels like a light day cream!

3

First time using this. I was surprised how quickly it was absorbed and how light it felt for a night cream. I started using it as a day cream! Would not buy again. I read the other negative reviews and it sounds like NYR has not done enough to reassure people that the quality/potency hasn’t been affected with the change to the manufacturing process. Can you please respond NYR?

Was this helpful?

Yes (0) No (0)
Report this review

BUYER BEWARE. INFERIOR PRODUCT. NO ACTION FROM NEALS YARD

1

like all the recent reviews I was a previously a big fan of this product. It has totally changed. It is thin and drying and messed up my skin accordingly. Neal’s yard responses to others who have similarly complained have either been none existent, generic or say nothing has changed in the formula. Clearly something has whether it be the quantity or quality of the ingredients. It was a very expensive waste of money. There needs to be an apology and/or repackaging so it is no longer masquerading as the former product. Very disappointed. I will no longer buy NY as I have lost trust. If they admitted the mistake and took action I would not have such criticism

Was this helpful?

Yes (0) No (0)
Report this review

thinner consistency

1

I agree with the other reviewers, the consistency is much thinner and no longer sufficiently moisturises my skin. I first noticed the change last September, have kept buying the cream (as have loyally loved it for so many years it's probably decades) in the hope of a return to normal, but am now giving up and looking elsewhere. So disappointed

Was this helpful?

Yes (0) No (0)
Report this review

DON'T BUY this cream - it is no longer the moisture-rich product it used to be.

1

How disappointing. Although the ingredients claim to be the same, this product has been changed to a thinner, inferior cream which feels cheap and nasty on the skin. It is no longer 'an intense moisturising treatment'

Was this helpful?

Yes (0) No (0)
Report this review

Different product..same name

1

I have been buying this cream for awhile, I liked the heavy moisture the cream provided without any greasy feel to my skin. When I ran out went I bought a couple of jars and noticed the product was completely different, it was much lighter to the point I had to apply twice as the first application just soaked into my skin and I could feel it was still a bit dry, even after the second application, did not feel anything like the original product. I would say the product is now a very very light moisturising product to be used in a very hot country. It is not however a night cream to be used in London during the cold winter days. Only saving grace I bought them in the sale

Was this helpful?

Yes (0) No (0)
Report this review

Disappointing :-(

1

BEWARE...I've been buying this cream for many years as a night cream as well as managing a condition on my back with unbelievable results. The original cream solved that problem and I've used it ever since. HOWEVER... I agree with the other reviews where the contents have been "thinned out".and the cream no longer offers the benefits it used to and at the same time the price has increased by by almost £4.00 in a matter of months for an inferior product in comparison to what it was... I've been a loyal fan of Neal's Yard over the year and this cost cutting exercise is a joke! I won't continue to buy this brand any longer due to the negative loyalty to us their customer and will need to let others know with a external Google Review so others won't waste their money. I have also noticed the same automated response to our reviews from Neil's Yard below looks like this...'Thank you for your feedback and we're really sorry to hear of your disappointment with the consistency of our night cream. Please do contact our Customer Care team who will be happy to discuss this with you and offer further product advice.' Lets see if I get the same (Off to start buying from my replacement organic supplier)

Was this helpful?

Yes (0) No (0)
Report this review

I used to love this cream, but it really disappoints now

1

I've used this cream for several years now, but when it needed replenishing recently, I read the reviews online and was rather concerned. I optimistically hoped that the negative reviews may have been caused by a 'rogue' batch, so went ahead today and purchased a jar from John Lewis in Cheadle. I'm sad to agree with other reviewers that the consistency has definitely changed for the worse, and now feels rather drying on my skin, instead of the luxurious and soothing consistency it used to have. Am so disappointed, can't understand why Neal's Yard have changed the formula. I won't be buying it again.

Was this helpful?

Yes (0) No (0)
Report this review

Consistency has changed :(

2

This cream was the only one that was perfect on my dry skin, day and night. Now it is noticeably thinner and, to be honest, like any other creams on the market. Why would Neals Yard change a winning formula? Was so disappointed with my annual Christmas present this year - it is not what it was. Please bring back the old texture!

Was this helpful?

Yes (0) No (0)
Report this review

Product has changed

2

Further to my glowing review in 2017 of this previously wonderful, exclusively used night cream, I am distressed....yes distressed..after using it for over 10 years to find my newly opened pot thinner in consistency and totally without the silken, luxurious properties that have made it my No 1 night cream of choice daily for all these years. Having used it for 3 nights, it is nowhere near as moist on the skin, leaving my face feeling dry and itchy. To my regret, as it has become an integral part of daily life, I have had to stop using it. What have you done Neal's Yard? Is this a cost cutting exercise? I'm not going to be able to repeat buy if this is the new format. It looks and feels cheap and is in comparison quite unpleasant. I am beyond disappointed

Was this helpful?

Yes (0) No (0)
Report this review

Product has changed

2

I've been buying this cream for about 15 years and using it as a night cream. I started using it after getting dry red patches between my nose and mouth. This cream immediately solved that problem and I've kept using it since. I've often referred to it as 'magic cream'. Have just started my latest pot and it's different - thinner in consistency. I'm now noticing my skin doesn't feel as good and the red patches are starting to appear again. I've been a big fan of Neal's Yard over the years. I really hope cost cutting isn't meaning excellent products are being downgraded. I probably won't continue using this cream and I feel really sad about that and hope I can find a good replacement

Was this helpful?

Yes (0) No (0)
Report this review

Vitamin E & Avocado Night Cream 50g Customer Reviews

GBP 22.0

£22.00

Vitamin E & Avocado Night Cream 50g

Quantity:

Item limited to max quantity of 5000

( 0 item is in your basket items are in your basket )

Other customers bought: