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Rose Shampoo 950ml

  • Aloe Vera
GBP 34.0



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Customer Reviews

Overall Rating : 1.0 / 5 (1 Customer Reviews)
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Where reviews refer to foods or cosmetic products, results may vary from person to person. Customer reviews are independent and do not represent the views of Neal's Yard Remedies.

Brown sludge at bottom of bottle

Received large bottle of Rose Shampoo which had a 'brown sludge' at bottom of the clear plastic bottle and without the pump dispenser that usually came with the large bottles of shampoo and bath foams I have bought in the past. I have arthritis in my hands and the smaller bottles are impossible for me to squeeze out shampoo etc. After sending 5 e-mails and the 3 photos that were requested the issue is still not resolved. I was asked in reply to my 3rd e-mail if I wanted a replacement or refund which I have now replied to twice. Oh and just for the record in case others have the same problem as me with dispensers on the smaller bottles, I was finally told there are no pump dispensers available for the 950ml bottles. I am very disappointed at the customer service I have received.

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