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Rejuvenating Frankincense Facial Wash 100ml

Customer Reviews

Rejuvenating Frankincense Facial Wash 100ml Customer Reviews

GBP 13.6

RRP: £17.00

£13.60

Save: £3.40

Rejuvenating Frankincense Facial Wash 100ml
Overall Rating : 3.72 / 5 (18 Customer Reviews)
  • 9 5 star reviews
  • 2 4 star reviews
  • 3 3 star reviews
  • 1 2 star reviews
  • 3 1 star reviews
3.72 / 5 (18 Customer Reviews)
  • 9 5 star reviews
  • 2 4 star reviews
  • 3 3 star reviews
  • 1 2 star reviews
  • 3 1 star reviews

Where reviews refer to foods or cosmetic products, results may vary from person to person. Customer reviews are independent and do not represent the views of Neal's Yard Remedies.

So disappointed

1

I am so disappointed with this, I don’t know if it works well because I’m so distracted by the scent - which reminds me of something used in garages for cleaning hands up. I wanted to love this product as I love the NY aromatherapy blends. I’m even wondering if I’ve just bought a beautiful looking, but duff bottle.

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Lovely facial wash

5

I really love this face wash, I have quite sensitive skin which is prone to drying out and this face wash is perfect. it’s gentle and leaves my skin feeling fresh and moisturised. Only use one pump at a time so lasts me a long time. Love the smell too!

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Great Product

5

This is the first time i have tried your products and i am delighted with this facial wash. I feel it rejuvenates/rehydrates and leaves my skin feeling great. I have never found a product that has really suited til i found this one as my skin is quite sensitive and other products leave it feeling claggy.

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Disappointed

1

It’s sold as a face wash but it resembles a milk cleanser and doesn’t foam. My skin didn’t feel clean after using. I’m so so disappointed. I bought it because I have dry skin and thought it would be gentle. It’s useless as a cleanser. I’ve lost faith in this review process too because I wrote a review two weeks ago and it’s still not showing on your website. I suspect if I had written as good review then you would have posted it. I have lost faith in your review system.

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Disappointing

1

It’s called a face wash but it looks and feels like a milk cleanser. You are supposed to massage it into damp skin and rinse off with water but it doesn’t feel right. My skin didn’t feel clean afterwards. Imagine a milk cleanser that instead of wiping off you rinse off, but it’s a milk so doesn’t really rinse off. I checked the instructions about how to use it and it simply doesn’t work as a wash. There no foaming element to allow the product to be rinsed away. Also very little scent. I wouldn’t buy this product again and wish I could take it back. I’m surprised that this product made it to the shelf.

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Changed

3

This Frankincense facial wash has changed. It is now a milky style cleanser other than a clear thicker gel. Because of the more liquid texture I find I it doesn’t go as far and last as long as previously. Also the fragrance is much weaker so find I have needed to add some of my own frankincense essential oil to it. Very disappointed...Response from NYR on 07.08.19 'Thank you for your feedback and we're really sorry to hear of your disappointment with our Rejuvenating Frankincense Facial Wash. Please do contact our Customer Care team at advice@nealsyardremedies.com if you would like to discuss this further and they would be happy to help.'

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lovely

5

lovely cleanser. does the job well without drying out my skin. one pump is all that is needed and because it doesn't over dispense it is very economical to use

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A gentle cream facial wash

4

I like the smell and cream consistentcy. Like other reviewers, i use a damp flannel and one pump of cleanser. It does the job well and doesnt leave my skin feeling dry. Im pleased with the product.

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Lovely cleanser. It’s not a wash

5

This is a lovely product but I think the inaccurate description might case some of the bad reviews. This is not a facial wash in the traditional sense, it’s a milky cleanser. Originally I used it as per the instructions but over time didn’t really feel that the water would wash it off properly or that the dirt was effectively cleaned. Ive since started using damp flannels with cream cleaners to cleanse and this is amazing, feels like a real treat. I use one pump and loosen it with a little water so it does go a long way when you use it like this. Would highly recommend, but think that NYR are missing a trick with the description and labelling here! Also, one of the only cleaners on the market in a glass bottle. Well done NYR!

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Not a fan

2

I am usually a big fan of NYR products but really dissapointed with this one in terms of its fragrance, very overpowering....Response from NYR on 21.11.18 'Thank you for your feedback and we're really sorry to hear of your disappointment with our facial wash. Please do contact our Customer Care team at advice@nealsyardremedies.com who will be happy to discuss this with you and offer further product advice.'

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Rejuvenating Frankincense Facial Wash 100ml Customer Reviews

GBP 13.6

RRP: £17.00

£13.60

Save: £3.40

Rejuvenating Frankincense Facial Wash 100ml

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