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Palmarosa Purifying Facial Mask 50g

Customer Reviews

Palmarosa Purifying Facial Mask 50g Customer Reviews

GBP 21.2

RRP: £26.50

£21.20

Save: £5.30

Palmarosa Purifying Facial Mask 50g
Overall Rating : 3.18 / 5 (22 Customer Reviews)
  • 9 5 star reviews
  • 3 4 star reviews
  • 0 3 star reviews
  • 3 2 star reviews
  • 7 1 star reviews
3.18 / 5 (22 Customer Reviews)
  • 9 5 star reviews
  • 3 4 star reviews
  • 0 3 star reviews
  • 3 2 star reviews
  • 7 1 star reviews

Where reviews refer to foods or cosmetic products, results may vary from person to person. Customer reviews are independent and do not represent the views of Neal's Yard Remedies.

Amazing!!

5

I love this clay mask so so much!! I use it once a week, and any spots I have at the time of using this, are gone/ almost gone within 1 or 2 days! I don't think I could live without this product, so glad I purchased! I had seen the other reviews about it burning their skin but I have never experienced this, no matter how much I apply, although a thin layer is all you need. Maybe my skin just isn't sensitive. Amazing!

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Brilliant

4

I use this at least once a week. I use it on my chin and t-zone. It helps clear my skin faster. It makes my spots less red and noticeable. I use it at night and sometimes leave it on overnight. It drys quickly so you don’t have to wait for ages. Feels good on my skin. Easy to get off. I use a cotton pad or flannel(face cloth) to wipe it off. I 100% recommend. Best clay mask I’ve used so far.

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Absolutely amazing - if you use the right amount!

5

This is one of the best face masks that I've ever used. I've been testing around with it and can confirm that the redness/burning is more to do with quantity than quality. The instructions clearly say to use a thin layer, which is correct. Putting too much on will result in the redness/burning, however, using a thin layer works out perfectly every time. I would definitely suggest this. I am a mid 20's male that has suffered with light red lumpy spots on my forehead, chin and t-zone for years. This has worked miracles (alongside the rest of the palmarosa range).

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RED RED RED

1

Do not use!!! This face mask started to make my face hot and stingy so I washed it off straight away and my face was SO RED and hot and burning!! From seeing the other reviews lots of other people clearly have the same problem So I would advise do not buy and use! I would expect my money back for this product...

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My face it’s burning!

1

My face it’s Burning! It’s literally red like a tomato, the same colour and feeling of when you get a sunburn from the real sun. It’s ridiculous - how can Neals yard produce something insane like that?! I would post a pix (with a side of my face) to show how bad it is but it doesn’t let u unfortunately. When reading the previous reviews, they say it caused ‘redness’ in my face, mine it’s burnt! I don’t even have a delicate skin! This is clearly a wrong product to clean your face - Do Not use it! X...Response from NYR on 04.02.20 'Thank you for your review. We are very sorry to hear about your experience. We would like to be able to advise you further, so please contact our Customer Care team at advice@nealsyardremedies.com , stating where and when the product was purchased and including any images you wish to share. We look forward to hearing from you.'

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Red and painful face

1

After using this product I only left it on 5 minutes cause my face started hurting then was extremely red and burning where the product had been. Have never had any issues with the palmarosa product range before

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Not for sensitive skin - redness

1

A definite word of caution regarding this product. Thanks to the advice from others regarding the redness, I was able to monitor the mask on my skin... however, despite this, I still suffered from inflammation and redness after a few minutes. I've no idea what is actually in this product but surely it shouldn't be causing majority of people the same reactions!? I have thrown the remaining product away and am extremely disappointed that such a high end product would cause such discomfort. *dealt with directly by customer care*

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Caused red flare up

1

Had on for couple minutes then my face felt like it was on fire. Took off mask to a very red face like sunburn. Other products in travel pack were great. *reviewer contacted by Customer Care but no response*

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Caused redness

2

I bought the mask as part of the travel kit also containing the Palmarosa face wash, toner & moisturiser. I found the other products mild and kind to my skin, however the first time I used the mask it caused redness all over my face. I’m not quite sure why, my face didn’t feel particularly sore, but the redness was very pronounced and took ages to go away...Response from NYR on 11.06.19 'We’re really sorry to hear that the facial mask has caused this problem for you. If you would like to contact us at advice@nealsyardremedies.com we can discuss this Alternatively you can call us on 01747 834634. Thank you.'

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Loved it but caused redness on 3rd use.

4

Used this product a couple of times and loved it. On the third time it caused redness all over my face. The only difference was that I used it when in a hot bath. Not sure if this was the reason. I would definitely recommend it but maybe do a patch test first. Will try it again to see if it causes redness but maybe not whilst I am in a hot bath!!!...Response from NYR on 09.05.19 'We’re sorry to hear of your experience. If you would like to contact us at advice@nealsyardremedies.com we can discuss this further. Alternatively you can call us on 01747 834634. Thank you.'

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Palmarosa Purifying Facial Mask 50g Customer Reviews

GBP 21.2

RRP: £26.50

£21.20

Save: £5.30

Palmarosa Purifying Facial Mask 50g

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