Frankincense Intense™ Lift Eye Cream 15g

Customer Reviews

Frankincense Intense™ Lift Eye Cream 15g Customer Reviews

GBP 55.0

£55.00

Frankincense Intense™ Lift Eye Cream 15g
Overall Rating : 2.65 / 5 (17 Customer Reviews)
  • 7 5 star reviews
  • 0 4 star reviews
  • 0 3 star reviews
  • 0 2 star reviews
  • 10 1 star reviews
2.65 / 5 (17 Customer Reviews)
  • 7 5 star reviews
  • 0 4 star reviews
  • 0 3 star reviews
  • 0 2 star reviews
  • 10 1 star reviews

Where reviews refer to foods or cosmetic products, results may vary from person to person. Customer reviews are independent and do not represent the views of Neal's Yard Remedies.

Sore eyes

1

Have used NYR Rejuvenating frankincense products for a few years with no problems. If I could give this product 0 stars I would. Made my eyes really itchy, sore and red underneath. Definitely didn’t reduce wrinkles and lines but added two deep ones. The skin under my eyes feels really dry and thin despite having stopped using it a few days ago. The intense lift concentrate also started to make my skin itchy so stopped using before got any worse. Reluctant to use the cream. Not cheap products - spent over £150 on these 3 products and no good. Wasted money! No offer of refund despite damage and discomfort experienced.Told by NYR that products undergo safety assessment and trials to assess for potential negative reactions. All I would say is that such assessment and trials do not go far enough. Have now read various reviews saying others had similar reaction to eye cream, told by NYR that some customers react to products occasionally. I apparently have had an individual reaction! MY ADVICE - DO NOT BUY. Does not live up to description

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This cream irritates my eyelids

1

I have used this eye cream for some time with no adverse side effects. I was really, really pleased with it. However...… I have had to throw away the 3rd jar I bought as it made my eyelids really sore, itchy, red and slightly scabby. Several times I stopped using it and my eyelids got better so sorry Neal's Yard, it's definitely your eye cream causing the problem. One of your shop assistants told me you changed the formula a while back so I guess you've added something or increased the dose of something that doesn't agree with my skin. It sounds like I'm not the only one. I also use your frankincense oil, which is lovely. Trouble is it is very hard to get the last of the oil out without it going everywhere as the pipette doesn't go deep enough into the bottle. Could see if you can remedy this design glitch please? Many thanks

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Sore eyes

1

I've tried a sample of this and both times I have had red sores come up on my eyes. Such a shame as havent had problems with other products I have been using..

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Stinging!

1

I am a huge Neal’s Yard fan, and have used their products for years, but this eye cream, not great. I have been using it for a week now, following the instructions, only using a very small amount, tapping into brow bone area until absorbed, and every morning I have woken up with red, stinging, itching eyes. The instructions do say avoid contact with eyes, but not sure how this is possible as it is an eye cream!

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Sadly not worth it

1

I've been searching for years for an eye cream that improves the area around my eyes. I'm 26 but already have dark circles, wrinkles and puffiness that constantly makes me look run down. I really thought this cream was finally what I'd been searching for after I was impressed with a sample of it. But I've been using it twice a day for over two months now and haven't noticed any difference - my under eye area doesn't look any firmer or brighter sadly. The cream does smell lovely though and it does make my skin feel more refreshed but I haven't been able to see any visible difference so for me the £55 wasn't worth it at all

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Eyecream

5

First of all I love the style of the product, looks very expensive etc. But a bit disappointed on how runny the eye cream is and a bit to over perfume for me personally. Can’t say Iv seen any improvement so far. I also brought the face cream to go with it and that’s very watery as well and over perfume. The reason I buy chemical free products is I don’t like perfume products!

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Product requires more testing/ should be removed from sale

1

I have never had any problems with eye creams in the past (I am aged over 70) yet experienced a severe reaction to this product. I had very puffy eyes and face and following discussions with my GP took antihistamines for a week to help reduce the reaction. We did not manage to identify any other possible causes of the reaction. The first two days of the reaction were painful as well as distressing whilst diagnosis of possible causes and treatment were underway. Later that week the pain eased and I started to feel more comfortable about leaving the house again (without looking a little like Frankenstein). Neal’s Yard refunded the item though to my knowledge no other action has been taken. Given the number of other customers who have experienced reactions, I consider that this product should be removed from sale. 

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Great product

5

I have been using the Frankincense Intense Lift products for quite a while now. Previously I had used the Frankincense Intense products, and before that other facial products from Neal's Yard (I also use other products). All the Frankincense Intense products have been lovely to use and I am very happy with them. No moisturiser prevents lines/ ageing (else there would be nobody having face lifts!) but in my view these products do look after my 63 year old face very well. Because Neal's Yard products contain plant oils/ have ingredients originating from plants I always read the ingredients lists in 'best attempt' to ensure I have no reaction to the products, which fortunately I have not (I do not have an allergy to any of the ingredients).

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Frankincense intense eye lift cream

1

Bought this eye cream at the beginning of year 2020 hoping to at least reduce dark circles and bags under eyes. Sadly I have seen no improvement and am very disappointed £55 is a lot of money. Could not recommend it to anyone.

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Sore burning eyes

1

Although I have given 1 star this is because this was the lowest option available.. I would not score this product in any positive way. When I first used the product I had a very adisturbed sleep due to pain and burning round my eye area. I woke up with extremely red swollen eyes that looked as though they had been burnt. I couldn’t understand what had caused this as thought given that neals yard remedies are sold as natural didn’t relate the two. I left it for a week and although it didn’t heal completely calmed down enough to apply cream. I had exactly the same reaction. I am (at the very least) disappointed in this product and am now reluctant to use the other products which I bought in this range. Look forward to some feed back from company

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Frankincense Intense™ Lift Eye Cream 15g Customer Reviews

GBP 55.0

£55.00

Frankincense Intense™ Lift Eye Cream 15g

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