This ointment is the best I have found, I suffer from eczema and nothing else has worked to sooth my cracked hands. This cream brings so much relief and healing for my split, itching and dry skin, it's my go to cream especially at the moment when we are all washing our hands so much.

I actually use this as a really nourishing, replenishing hand cream that sinks in well and doesn't leave the skin sticky or oily. Makes the skin on my hands so soft and smooth. Simple and amazing!

I have suffered with dermatitis on my skin for years and been using hydrocortizone cream on and off to try to manage it. This Create Your Own Ointment is the first cream I have ever found which completely gets rid of any itchiness or redness! I use it on my face every morning after washing and my skin feels amazing for the rest of the day. I also use Create Hand and Body Lotion for my body and am equally thrilled with that. I am now about to buy Create Bath Oil and Hair and Create Body Wash to complete my set. Please, NYR, never stop making this range.

I originally purchased the calendula and oat cream online for my 6 year old son who has eczema and this really helped soften his skin. I wanted to go and buy more to keep in the cupboard so went to my local nyr store where I was about to purchase the same cream again when the representative told me to try the ointment instead and said it worked wonders so I purchased 3 tubs of this and when I put it on my son he was itchy all over and had a very rough night sleep so I will not be using this again and I will stick to the one I originally purchased its just a shame as I do alot of shopping with nyr and this was a let down....Response from NYR on 05.03.20 'Thank you for your feedback and we're really sorry to hear of the reaction your son had when he used our ointment. If you would like to discuss this further please do contact our Customer Care team at advice@nealsyardremedies.com who will be happy to discuss this with you and offer further product advice.'

I've been using this ointment for about a year now. It's quite thick but it feels great on the skin. Fantastic for face and body. Super handy on work trips. I'm a big fan and this has become an absolute staple in my bathroom cabinet.

This, and the face and body lotion in the same range, unfortunately give me a rash and itchy, hot spots. I am not sure what ingredient is doing this, so it isn't allergy-free for me, I am afraid. It is a shame as I love the hair and body wash and was hoping to compliment it with a frangance-free lotion and cream...Response from NYR on 11.12.18 'We’re really sorry to hear of your experience. If you would like to contact us at advice@nealsyardremedies.com we can discuss this. Alternatively you can call us on 01747 834634. Thank you.'

Both my husband and I share the lovely pot of cream from the create your own dispensary. It's for dry, flakey skin and it works. It's great something can just be made up for you and I love the ethos behind the brand. I won't use anything tested on animals and this feels like a luxurious product that won't hurt another living creature.**From a recent survey**

Wow this is amazing hand cream...I love it....best ever. I'm thrilled with this product range. Please don't alter them Neals Yard.

Fantastic cream and fantastic staff (Borough Market store)

Such a basic ingredient, now out of stock? How can this be? It remains the basis for so many other Neal Yard moisturising products. Surely the new marketing idea is not to force customers to buy those added value products instead?...NYR response on 24/05/16: We really do apologise that our fantastic ointment is out of stock. We have recently extended our eco-factory here in Dorset and whilst we are moving into our new, enlarged premises some production has been held up, causing some items to be out of stock so we do apologise for the delay. Please do contact us at advice@nealsyardremedies.com so that we can let you know when this will next be available.