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I found this product after my son was diagnosed with eczema and the treatment he was prescribed by his GP quickly plateaued leaving my son covered in dry spotty skin which was not getting any better. The baby balm cleared his skin up within 3 weeks, although it did get worse before it got better but we were warned of this by NYR. Something to do with the previous products putting a barrier on his skin. My son is now 3 and we have continued with the baby balm after each bath. His skin has massively improved and the only time it flares up is if his carers use something else on him. For us, this cream massively improved my child's eczema. Wish I'd used it much earlier in his life and we may not be where we are now!