Orders with Standard UK and Free Delivery, please allow 3 - 7 working days (Monday-Friday). Orders with Next Day delivery will arrive the following working day (Monday-Friday deliveries only) if ordered before noon. All UK orders are delivered by Parcel Force between 9am - 5.30pm and require a signature. The courier will attempt delivery but should they be unable to deliver, the parcel may be delivered to a depot for collection and notification posted through your door. If you have not received your items within 10 working days please contact the team on 0845 262 3145 or nyrdirect@nealsyardremedies.com.

If you have booked a course, you will not receive any postal confirmation. The courses office will send you an email one week prior to the course with all the relevant course information. If you require a paper invoice, please contact the courses team on 020 3119 5904 or courses@nealsyardremedies.com.If you have booked the Aromatherapy for Beginners Online course E0001, your starter kit and invoice will be sent to you.