I cannot bear 'gloopy' cleansers and most toners make my sensitive skin tingle (at best uncomfortably so, at worst, sting painfully. This product does not and doesn't smell awful like some toners. So I use this instead and my skin feels lovely. After a day at work and a journey home, wiping off my make-up and applying this makes me feel clean again! Just annoyed that I cannot buy it locally, only mail order, which means I have to pay postage on it!! Apparently only blended products can be sold in places such as John Lewis etc.