Ensuring accessibility

We want Neal’s Yard Remedies to be accessible to everyone. We know this is particularly important on the web, so we’ve carefully designed our website to ensure it meets the BOBBY standard for disability access. We’ve also made sure it complies with JAWS screen-reading software and we’ve used JavaScript software, which allows visitors to move around the site using the keyboard as well as the mouse. We’re always looking for new ways to make our website better and we’re doing everything we can to improve accessibility further. In the meantime, if you have any comments or suggestions, we’d love to hear them. Please get in touch at

Upgrade your browser

For the best web experience, we strongly recommend upgrading to Firefox, Safari, Google Chrome, or a more recent version of Internet Explorer.


Refresh your browser

Every web browser stores web pages, images and other downloaded content on the computer. This is called the browser's cache. Clearing it occasionally or regularly can protect your privacy, free up some space in your computer and allow you to view new or updated content.

For PC users using Internet Explorer, press CTRL and F5 together. This will reload the web browser cache. For MAC users using Safari or Firefox, press MAC and R together.

For all other browsers, including those for the Apple Mac computer, choose a link above. These outline the steps involved in clearing the cache for several popular web browsers: